Updating FW got stuck!!!!Support

  1. bobinoha

    bobinoha New Member

    Hi, I decided to update firmware. I dont have any root or something like this. I fully-charged my phone, connected it to my PC, started Kies. Update notification appeared so I did everything as it should be done... PC downloaded firmware and some other things... Then it started to instal new FW to my phone and it got stuck on 31% after 30 mins it jumped to 32% and last hour and a half it is stucked there. There is "Downloading... Do not turn off target!" notification with blue bar below, which is around 33% of screen on display of my phone. I dont know what to do... Tomorrow I'm leaving on holiday and I need my phone. Thanks for any advice.

  2. oilyboy

    oilyboy Well-Known Member

    Hi I had a similar problem.I GOT IN TOUCH WITH SAMSUNG They told me to unplug the phone restart the computer .
    try pressing and holding the home button and power button until the screen goes blank and restarts and try upgrading again.
    good luck.

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