Help Upgraded 2.3.5 now no Data connection on O2

[davidK4]

Hello,

Upgraded to 2.3.5 yesterday evening on my HTC Desire HD noticed this morning that my data connection wouldn't work.

Tried powering off/on, no joy...
Tried a restart, no joy...
Tried shutting down removing both battery and sim, no joy...

In the end to resolve I ended up going into

Press the Menu key
Tap Settings
Tap Wireless & networks
Tap Mobile networks
Tap Access Point Names
(This was all empty which it shouldn't be really)
Press the Menu key
Tap New APN

I then pressed backup key and it said must input name so I pressed home key went into same options again and all the settings appeared!

Now working yey

 

[El Presidente]

Thanks David, it seems to be one of the quirks of the new 2.3.5 upgrade unfortunately. As more folk get the update, I'm sure more issues will surface.

Thanks for joining and sharing your solution.

 

[clio197]

Thanks for the solution davidK4. I had the exact same issue with mine on O2, which is now resolved

 

[Spooks]

Thanks David, worked for me too! - I'm also on O2, was wondering if they were the only provider with the issue!

 

[lucids]

I had exactly the same thing. I have a generic DHD but on o2 contract, and had no data connection. I was going crazy trying to figure this out.

I solved it by putting in a pay and go sim and there was data, and when i put my sim back in the data worked again.

 

[arthurjach]

It's not only O2 - I'm with T-mobile and had the same problem with my Desire HD.

After going to APN settings it showed two access points ('general.t-mobile.uk' and 'goto.virginmobile.uk') but none of them was selected. As soon as I saw it the system automatically enabled the t-mobile one and all is fine again... weird, but all is now working.

 

[partsguy]

Yep me too. I'm on O2 with an HTC Desire S. Thanks for the fix. I'd never have working it out on my own

 

[BigJimBob69]

Hello,

Upgraded to 2.3.5 yesterday evening on my HTC Desire HD noticed this morning that my data connection wouldn't work.

Tried powering off/on, no joy...
Tried a restart, no joy...
Tried shutting down removing both battery and sim, no joy...

In the end to resolve I ended up going into

Press the Menu key
Tap Settings
Tap Wireless & networks
Tap Mobile networks
Tap Access Point Names
(This was all empty which it shouldn't be really)
Press the Menu key
Tap New APN

I then pressed backup key and it said must input name so I pressed home key went into same options again and all the settings appeared!

Now working yey

I have updated my desire hd and now I do not get a network signal and I have tried the above but each time I go back the field is still blank, (Help)

 

[El Presidente]

What network are you on? You may need to enter the APN settings again manually?

When you're in the APN section and you press menu, do you see a reset to default option?

 

[Groundforce2]

Brilliant advice if u are having issues like I did after upgrading! Big thanks to David!

Hello,

Upgraded to 2.3.5 yesterday evening on my HTC Desire HD noticed this morning that my data connection wouldn't work.

Tried powering off/on, no joy...
Tried a restart, no joy...
Tried shutting down removing both battery and sim, no joy...

In the end to resolve I ended up going into

Press the Menu key
Tap Settings
Tap Wireless & networks
Tap Mobile networks
Tap Access Point Names
(This was all empty which it shouldn't be really)
Press the Menu key
Tap New APN

I then pressed backup key and it said must input name so I pressed home key went into same options again and all the settings appeared!

Now working yey