Upgrading, Confused!


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  1. Thin and Crispy

    Thin and Crispy New Member This Topic's Starter

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    ok, bare with me please... ive had my Hero since around october, i know my phone is out of date...
    when i go on "about phone" in settings, i get this info

    Firmware Version
    1.5

    Software version
    1.0.0.a6288

    how far am i behind? where can i find the updates? how do i update it?

    thanks in advance, thin.
     

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  2. scottmbolt

    scottmbolt Well-Known Member

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    Did you try: Menu>Settings>About Phone>System Updates>Update Frimware ... ?
     
  3. Thin and Crispy

    Thin and Crispy New Member This Topic's Starter

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    nope, but will that erase the stuff on my phone? =/

    edit: i dont have a system updates option...
     
  4. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    Yeah I don't have that either. Is it maybe a Sprint hero only option?

    Anyway, assuming you're GSM, look on Menu>Settings>About Phone and find your build number. If it's not 2.73.x.x then you're not up to date.

    You can update by downloading the RUU.exe file from HTC's website, or from your network's website if your phone is branded. And yes, it will wipe everything on the phone, so back things up.
     

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