I did all the steps I could, but I still can't get the phone to sync with my sister's Google account. It locked up and perma-black screened after rooting and installing launcher pro, so I tried to use the backup from Odin to save it. Saved the phone. Seems to work. The verizon backup option successfully restores her contact info. I can't get it to sync with her google account, and I am LOSING MY MIND because I have to leave early tomorrow morning, and I don't want to leave my sis. with a broken phone. And where in the heck do you get the oft-mentioned "update.zip" file from??? HELP!!