Greetings, When I riginally got the Inspire, I went to settings and set the default USB connection type as disk drive. Immediately after that, my computer recognized the device and I was able to transfer media. This persisted for a few days, then suddenly stopped. The phone does show up as a disk in device manager and I attempted to update the drivers (they were already up-to-date). After some research on various forums, I installed the Droid SDK pack. I also uninstalled/reinstalled the drivers and changed the default connection type back to "charge only" before finally switching it back to USB connection. Other computers recognize the Inspire. However, this computer recognizes other USB devices. DxDiag is attached just in case it can provide you with useful information. Any thoughts?