USB Mass Storage help (issues connecting with devices? )Support


  1. JimKnuckles

    JimKnuckles Well-Known Member

    i got my one as i was leaving for work. i'm here at work now, with my evo and One connected to my pc. i'm trying to move all my songs, videos, and photos over to my one.

    however...i cannot find how to enable mass storage on the One. i dont see it anywhere. any help would be appreciated!!

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  2. ironman187

    ironman187 Well-Known Member

    Android 4.0 and above does not support mass storage it supports MTP transfer. I was just messing around with the wife's S3 *unrooting it to return it, buggy as heck, she's only had it a week. I suspect it's a faulty model.) and to my dismay I found this out. it has upsides, but the downsides are pretty big as well, one such example being that it is going to be virtually impossible to recover accidentally deleted data on the internal memory.
  3. JimKnuckles

    JimKnuckles Well-Known Member

    mtp? so how do i move my content from my evo lte to the One? i cant get my pc to recognize the One. well...it recognizes it, but i cant get into it.
  4. ironman187

    ironman187 Well-Known Member

    With the Wife's Samsung I had to download the software to get my PC to recognize it even. It showed up as an icon with the words "portable media player" under it in "my computer" kinda like this.

    [​IMG]



    Getting files to it at this point is as simple as opening the device in my computer and copying the files over to the folder in the device.
  5. toad6386

    toad6386 Well-Known Member

    On the old phone, down the HTC transfer app, and go into set up on your One. It brings in your pics, songs (even if named different folders). I did it on mine and it took about 15-20 mins.
    misplacetexan and KOLIO like this.
  6. JimKnuckles

    JimKnuckles Well-Known Member

    oh okay. Well I'm at work and don't have permissions to download anything. And it's a really old windows version. That's probably why. Thanks a lot guys

    got home and connected my One to my laptop. It downloaded the drivers and all was well. This is better than mass storage because I was able to access my media files while it was connected. You couldnt do that during mass storage
  7. gonowhere

    gonowhere Well-Known Member

    Do I have to download HTC Sync for my laptop to connect to my phone? Didn't have a problem with the Evo.
  8. Fonzig

    Fonzig Well-Known Member

    You don't have to use it, but....

    I installed it to get the latest USB drivers.

    It installs two items: HTC Sync Manager & HTC Driver Installer.

    Once its installed & rebooted you can use it. But I unistalled HTC Sync Manager & left HTC Driver Installer then plugged my phone.

    You can navigate, drag & drop just like a normal file system.

    This uses the MTP file system. (Media Transfer Protocol)

    I hope this helps :)
    gonowhere likes this.
  9. gonowhere

    gonowhere Well-Known Member

    Ugghh...since all I have is a work laptop I am hit with permission requests which means a call to IT for approval.
  10. toad6386

    toad6386 Well-Known Member

    Yup... I did NOT install Sync Manager (that sometimes interferes with some rooting activities), and just plugged my One into my laptop (Win 7 SP1). It found the required drivers with no problem, but I don't have the same restrictions you do. I'm replying only because you don't necessarily have to install HTC Sync Manager to get the required drivers. Good luck!
  11. marctronixx

    marctronixx Moderator Moderator

    Stupid administration issues.. :p

    Bro if you have a PC, just plug up to the USB and have a ball... :)

  12. gonowhere

    gonowhere Well-Known Member

    It won't let me, I have to either have HTC sync or the drivers. Gonna try to install the drivers alone and see if it will fly under the permissions radar, I really don't want the sync package.
  13. marctronixx

    marctronixx Moderator Moderator

    I just plugged up to a work pc I've never used and I was able to see the htc one's guts in the Explorer.

    Can you just test on another computer?
    gonowhere likes this.
  14. gonowhere

    gonowhere Well-Known Member

    Hmmmm....I'll try. When I use my laptop instead of it being a removable device it has the HTC sync icon. I will have to try it on another computer.

    Update: I plugged in to another computer and it installed the drivers automatically and let me go in w/out the sync manager or anything. Must be my work laptop.
    marctronixx likes this.
  15. toad6386

    toad6386 Well-Known Member

    Airdroid was just suggested for use by Early Mon in the USB debugging thread, and thought it might be of some use to you. I just tried it and found it great! It's all web-based so no software or drivers to install (on the PC) and very simple interface.
    gabbyevs and gonowhere like this.
  16. gonowhere

    gonowhere Well-Known Member

    Thanks for the idea, I may explore that if I can't get my company IT people to help me.
    marctronixx likes this.
  17. marctronixx

    marctronixx Moderator Moderator

    i use wifi explorer pro which is the same type of app as airdroid.

    the issue you may see if using these types of apps over a company wifi network is that some ports may be blocked preventing you from accessing the phone from a computer.

    may no be an issue in your company, but just a friendly heads up...
    EarlyMon likes this.
  18. Samcanadian

    Samcanadian Well-Known Member

    I found that Airdroid wouldn't let me upload music by the folder to my device, so I'm sticking with the USB plug-in at work. It's old-tech, but it works quickly and efficiently.

    The only reason I wanted to use the HTC Sync was to see if it pulled off Zoes in their Zoe form, and not broken up into frames like it does with the typical USB file manager.
  19. EarlyMon

    EarlyMon The PearlyMon Moderator

    Another option to play with - FTP Server.

    Pretty easy to get to, allows folders to transfer. One-way only on Macs, that's an artificial limitation by Apple (what else is new).
    marctronixx likes this.
  20. Hockeydood

    Hockeydood Member

    I dunno what you guys are talking about. I plugged my One into my PC and I got this...[​IMG]

    I can drag and drop files onto my One without any issues.
    marctronixx likes this.
  21. EarlyMon

    EarlyMon The PearlyMon Moderator

    Yes, correct.

    What we're talking about is when a PC fails to do that.

    Think of it like a flat tire. Yours may not be, but that doesn't keep others from getting a flat, or explain what to do when you get one.

    Cheers. :)
    marctronixx likes this.
  22. gonowhere

    gonowhere Well-Known Member

    So I ended up having to get the company IT guy to install the sync manager and then un-install it to get the drivers my laptop needed, problem solved. Originally all the laptop would do is recognize it as a camera and not allow any file transfers.
    marctronixx and EarlyMon like this.
  23. toad6386

    toad6386 Well-Known Member

    Hi Sam, Glad to know you got it working how you like, but wanted to let you know that you CAN drag/drop folders using Airdroid. That was the big deal for me, too, cuz Wifi Explorer Pro does NOT do that, which was my biggest complaint with it. But Airdroid DOES allow that, and now I can move an entire audiobook via WiFi. Check about 4 o'clock on the Airdroid browser window:

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  24. Hey I've had my HTC One for about a month now and it is an amazing phone in all aspects for myself. The problem I have is that it will not connect to the PS3 like the old OS. How do I get around this so I can put pictures and videos on my PS3?
  25. marctronixx

    marctronixx Moderator Moderator

    How are you connecting? DLNA or directly using a USB cable?

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