Well I just got the hero today and i have a few questions/concerns When downloading apps do you have to be connected to wifi because i am not and it seems to be taking forever to download apps. Also wanted to know is there any to delete the duplicates contacts without having to go one by one. Also why doesnt all my contact pictures show any help will do. Also like to know how to sync my contacts with facebook i think it only did some but not all. I hope i am not asking too many questions this is a big change from my palm pre i love the pre ut was way too buggy and i was working on my 4th device. Thanks in advance if u have any inout or advice feel free to share. for got to add whats is hotsync i try to find it but didnt see it in my device.