I was afraid that was the response I would get. It's cumbersome to access, noncustomizable, and extremely limited. It's not quick and barely even settings... I'm also very disappointed in the approx 1 inch of soft key space at the bottom of the screen in some apps. HTC removed the menu button from the permanent soft key lineup and then had to add nearly a half inch of screen to replace it! That was just moronic. And getting rid of the long press shortcuts, and adding a dedicated recent app button.... Really... I feel like I am holding Frankenstein's monster. Not because of the looks, but because it's a brilliant piece of technology with baffling power (the hardware is simply amazing in it's performance), but it's been mentally damaged (HTC "Sense" is now just a pun as far as I'm concerned).