Using HTC Sync. Can't connect to windows media playerSupport

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  1. licketysplit

    licketysplit New Member

    Well, I downloaded the new HTC Sync, I can get my phone to connect to sync , but I can't get the Windows Media Player to recognize my phone?
    What am I doing wrong?

  2. marctronixx

    marctronixx Moderator Moderator


    What carrier are you on?

    What version of Windows?

    What are you trying to accomplish? Are you trying to just move audio files back and forth? I if so, you can just mount the evo as a disk drive and copy and paste...
  3. licketysplit

    licketysplit New Member

    Sprint, Windows 7, Yes, just trying to load music on the phone. I did it a year ago but I can't get the WMP to recognize the devise. I haven't tried copy and paste.
  4. marctronixx

    marctronixx Moderator Moderator

    i would send an email to HTC. some who have the LTE are having issues connecting to htc sync as well.

    i would seriously go wireless and use wifi explorer. its an app in the market. i use it to move videos and other files across my tablet and phone from my laptop or any other computer.

    you are not rooted correct? send an e-mail to htc and let 'em know. they respond quickly.
  5. licketysplit

    licketysplit New Member

    I'm not familiar with rooted?? So I'd guess I'm Not rooted. I'll shoot them an email in the morning.
    marctronixx likes this.
  6. jj14x

    jj14x Guides Guide

    To second what marctronixx suggested, a copy paste should work find. To be honest, I've not used HTC Sync in ages now - to copy music, I used to just plug in my phone to the computer (USB) and select disk drive as the option. Then, just copy the files using windows explorer, and then safely eject.

    Now, I use google music or amazon cloud - if I need offline storage, I use box or dropbox apps to transfer the music files.
    Truly wireless :) (well, except for the charger of course)
    marctronixx likes this.

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