Using keypad during a callSupport


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  1. pcdebb

    pcdebb VIP Member VIP Member This Topic's Starter

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    Hello guys & gals,

    While I am on a call, my keypad is not being recognized. The tones sound when I touch a number, but the system doesn't recognize it. Is there a setting somewhere that I might be missing or is this a bug?
     

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  2. pm_phone

    pm_phone Well-Known Member

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    I have been using the keypad during phone calls without any issue.
     
  3. pcdebb

    pcdebb VIP Member VIP Member This Topic's Starter

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    I see. Perhaps I need to visit the store for a little troubleshooting. Everything is new to me and I'm still learning.
     
  4. pcdebb

    pcdebb VIP Member VIP Member This Topic's Starter

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    i power-cycled the phone and that seemed to solve the problem. I would have loved to pull the battery to feel better but couldnt get the back off, didn't wanna break it.
     
  5. duratime

    duratime Well-Known Member

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    Just pry up and out a little at the bottom of the phone. All you want to do is seperate the bottom a bit, then run your finger nail along both side and it will come loose.
     

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