So I've had a Samsung Fascinate for about 6 months now. Just yesterday, I updated my phone with the new software update, which for the most part was cool. However, I was having a lot of force close errors. So today, I took it into my local Verizon store to see if they could fix the errors. The guy took my phone and plugged it into his computer. He turned off the phone and went into the boot settings menu, and from then on the phone would not respond. You couldn't navigate through any of the menus. We tried rebooting the phone into it's normal mode, but it would keep returning to the boot settings menu with error messages. He said my two options were to send it into insurance (which would cost me $50), or send it into warranty. The warranty would replace the phone absolutely free, but if whatever-third-party-manufacturer decided that the few scratches and wear and tear that's on the phone would "void" the warranty, they would charge my account for the full retail price of the phone ($300). I went home, called corporate, and they told me the same options. I went back to the local Verizon store and said I will not take any of those options, and they said there was nothing that they could do. What the hell do I do? I feel like I'm backing into a corner with no way out besides paying for someone else's mistake.