Hi guys, gotta question for ya. I bought the Verizon insurance when I got the ReZound 3 weeks ago. Well all in all the phone as been near perfect, but last night I had a mishap. I was carrying a ton of stuff in both hands including a glass of soda. I dropped one of the bags(x-mas presents) and without thinking I bent over to pick it up, the soda spilled out and some of it got on my phone. The second I saw this I dropped everything and ran to the bathroom to dry it off. After frantically patting the phone dry everything still looked normal at first but then slowly the screen started dimming and flickering and then it shut off. I removed the back and continued to dry it in case I missed something. I let it sit for a while and then hit the power button. To my surprise it came on and everything seemed to be working just fine. The problem is as time went on and I was putting the phone through it's paces it almost seemed like it had some some minor glitching. Nothing to make the phone unusable but just kind of odd things. Like I went to a website and clicked on a link and nothing happened. I clicked the link like 10 times and nothing. Went to another site and everything worked. Logged on the first site via my pc and the link worked fine so it was something with my phone. Also it could be my imagination but now it seems like the voice recognition app doesn't understand what I'm saying as well now. It would type the wrong thing occasionally before but now it seems to always get something wrong every sentence. So anyway, my question is this. Can I exchange my phone for another ReZound? If not what exactly does the insurance cover? What do you guys recommend? Thanks ahead of time for any advice.