Just wanted to share a quick, funny story from my weekend. I've loyally stuck with the Droid brand, even when my Droid 2 had to be replaced 3 times and I ended up using the silly Droid R2D2 as my primary work phone because they ran out of replacements. Anyway, I bought the Droid 3 off contract, as I wanted to save my upgrade for when a new Droid came out and knocked my socks off. The Droid 4, which came out ridiculously quick, did not do it for me, so I stuck with the 3, even though it looks like we aren't even getting the promised ICS with it. I'll wait for the 5, since the non-removeable battery in the 4 is giving some people issues. Long story short, my Droid 3 malfuntions, and they tell me since it is under contract, I pay for insurance, and am completely covered, they will replace it. Only issue is the store doesn't have any, and the rep called customer service, and the warehouse is also out. The phone rep tells me I am covered and says they will send me something comperable, and they offer me as a replacement....a DROID 1. I was speechless. I said you mean to tell me you find a 4th generation old phone (Droid 1, Droid 2, Droid 2 Global, Droid 2 R2D2, Droid 3) comperable as a replacement to a phone I JUST paid $550 for not even 6 months ago? Of course, they understood my frustration, and gave me the choice of upgrading to the Droid 4, but at the standard upgrade cost of $200, AND wasting my 2 year upgrade, or adding a line for $10 a month, downgrading my minutes, and I would also lose my unlimited data plan by adding the line. So both solutions were non-solutions. Only other option they gave me was to hold onto my broken phone and hope in a few weeks they find some stock elsewhere of Droid 3s. Not the best service or solution at all. The girl working at the store itself told me she was actually amazed how calmly I spoke to her and the phone rep, and even said another customer overheard the entire process, and said he would be fuming. Poor, poor outcome in my opinion. Almost insulting to be honest.