I spent an hour on the phone with a Verizon CSR and he could not get wifi to work on my DX, so he said they will send a new replacement on 8/3. He instructed me to do a factory reset, so it looks like I lost all my data. I really wish I would have backed up my contacts, but he said they would sync back up within an hour. I hope he's right because I don't want to bluetooth them again ONE BY ONE. Can anybody confirm the gmail sync? I lost all my texts and apps too. I'm pretty sure I read that if I had used appbrain I wouldn't have lost all my apps. But, I don't know if there's a way to back up texts.