went to Verizon store today in person to pick up the Incredible, the rep told me Verizon was sold out of the Incredible. All store locations. I called around town, and sure enough, they all said the same thing, they were sold out and I had to order online or call, and they would ship it to me directly. However I asked if I had a problem if I could return it to the store, and they said no I had to mail it in. So, still no Incredible as of today.