Verizon Stores Lying!


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  1. verdegallardo

    verdegallardo Well-Known Member This Topic's Starter

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    So a couple days ago a store called me and said the shipment of droid x's are in and one of them is for you as long as you're here by noon, see you at 8am on the 15th. I said ok great.

    Something told me to stop in today, so I did and while I waited for my sales lady the manager came over to help me and I said I was waiting for her. And she asked what did I need. So I told her I just wanted to make sure if I show up at 8am I'll get a droid x as the sales lady assured me.

    Her response - no, sorry they are not even in yet. But we're expecting them sometime tomorrow however they are all already spoken for. So the best bet would be to have her "run my application now" and if they "get extras" they'll call me or have one drop shipped to me. OMFG. Liars!!

    I walked out and the sales lady called me and explained that no one was tallying up how many "promises" each employee was making so they started calling people and doing apps over the phone which does guarantee one (if they even get their shipment lol). She says, I still might be able to get one tomorrow.

    Anyway, I called another store I stopped last week at and he "guaranteed" me they have their shipment in and one of them is definitely mine as long as I get there by 8am. He said he'd let me in early at 7:30 if I am there and gave me his cell number to call when I arrive. That looks semi promising.

    Then right after that, the best buy I pre-ordered with called me and said I have one too:D and that I can have the 10am appointment.

    So it looks like I will get a phone tomorrow, just pisses me off how these sales people lie! I guess now I need to figure out if I should go to the vzx store that will let me in at 7:30 (and if that fails go to best buy) or just wait and go to best buy. Guess I need to figure out if I'm gonna do a 1 year or 2 year first!!
     

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  2. Birdman2004

    Birdman2004 Well-Known Member

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    wow what a b!0tch. Wish I could have my hands on one tomorrow. My schedule is not gonna let that happen though :( guess I'm still stuck ordering one online and waiting for it Friday
     
  3. 92slammer

    92slammer Well-Known Member

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    all i know is that im gonna be at my store 1.5 hours early so i hd better get one!
     
  4. JA1234

    JA1234 Well-Known Member

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    the big problem I am starting to see is people are making pre order appointments at two or three different places for a device that is supposed to not have a pre order...I am almost starting to feel sorry for these BB employees and vzw sales reps... alomost


    I truly hope that is the case with the thompson lane store here and 9 out of 10 dont show up for their pre sale order appointments and the store doesn't get the sales it is wanting tomorrow ...Mean I know... I hope it goes well for all others though...
     
  5. verdegallardo

    verdegallardo Well-Known Member This Topic's Starter

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    The problem is they started taking credit apps from people and then guaranteeing a phone to them. So I'm thinking there will be little to no stock for walk-ins at some of the stores.

    Re - multiple 'pre-orders' - that's what you gotta do! They will sell those abandoned pre orders in a heartbeat anyway, and I'll call the ones I don't buy from.. so no I don't feel bad.
     
  6. Jayme

    Jayme Well-Known Member

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    These guys work on comission, I think they will tell you anything to get a sale. She probably wanted to run your application so that she can get credit for the sale.
     
  7. Birdman2004

    Birdman2004 Well-Known Member

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    Kinda pisses me off that all these stores are saying "No preorders, No preorders!"

    Then you read all these forums online and everyones like "Yep, just got mine preordered!"

    WTF?! Every store that I have called has been saying first come, first serve.
     
    JA1234 likes this.
  8. dima

    dima Active Member

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    The stores in my area have all said no kinds of pre-orders or appointments either, plain old first come first serve. I like it better this way, there is no ambiguity. Get there early enough and you get a phone. Hopefully that will truly be the case tomorrow and hopefully I will choose to arrive early enough.
     
  9. Araldo

    Araldo Well-Known Member

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    sounds like stores are thinking more people want the phone than there really is due to some people calling multiple stores requesting a phone.
     
  10. Fabolous

    Fabolous Superuser VIP Member

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    I got the whole "every phone is accounted" for when I visited my corporate store today. So I asked, "you guys are taking preorders?" and they said no, just "appointments".

    So people with appointments may or may not get Droid X's? I asked if it was first come first serve, and they said they'd serve the people with appointments first.

    So then I asked, when can I have an appointment? And they gave me the one right when they open at 9...

    So...am I getting a Droid X or what? :confused:
     
  11. Birdman2004

    Birdman2004 Well-Known Member

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    WTH? How can every phone be accounted for then all of a sudden you get the very first appointment? lol this is starting to get crazy!
     
  12. Howie

    Howie Well-Known Member

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    I called my Verizon store and they said they only have 30 units in and they open normal at 10am... crap!
     
  13. verdegallardo

    verdegallardo Well-Known Member This Topic's Starter

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    I agree with the first come first serve, that's how it should be!

    Dunno, I only made arrangements with one vzw store for the 15th and they screwed me over. Luckily I remembered the guys name at the other store I stopped at. And I only went to vzw after best buy because I thought I may want to get a 1 year instead of a 2 year and was concerned best buy wouldn't come through.
     
  14. tats_06

    tats_06 Well-Known Member

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    A store close to me, told me not to worry about stock as they are getting a few hundred in initially and then another shipment later same day...so I am not worried...I think they do it all for hype... high demand, makes product more desirable for others... So, don't believe it...just be there at the opening... Also, choose one of bigger stores to go to as they will probably get way more in. ;)
     
  15. WorldOfJohnboy

    WorldOfJohnboy Member

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    That's why I love being the Corporate Account Manager at my job... I always get great treatment from my Account Rep.

    I won't be going to any stores to get my Droid X... ordering mine through my business account online and I get free overnight shipping. I can definately wait until Friday morning for mine as I already have a Demo Droid X (Since July 6th) that my Account Rep had sent to me.:D
     
  16. Wolfedude88

    Wolfedude88 Well-Known Member

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    You might want to call again, my store has told me the same thing as well even late last night they said that. Today I get a call from one of the reps and she told me she would make an appointment for me at 8 a.m. to get one, thank god she called.
     
  17. lesscryptic2

    lesscryptic2 Well-Known Member

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    I'm 99% sure that people can't tell the difference between a Verizon corporate store and one of those authorized Verizon retailers with a Verizon logo on the front.

    The corporate stores can't take preorders but I guess the other stores are free to screw up however they want.
     
  18. JA1234

    JA1234 Well-Known Member

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    well I am 100% positive I can tell online what one is, and I can 100% assure you that every corp store has told me that all of theirs have be allocated to proir made appointments. I have been calling them all trying to find one that would sale full retail price no contract and started asking what if I went ahead and upgraded my wifes line...just to see what they said...see above... I even asked what about the no pre-order releases I had been seeing but everyone having appointments.

    I said to the one that just hung up on me at a corprate store

    " so you are saying you have 40 devices ready to go tomorrow and that you have more appointments made then phones in. You also are telling me that you are only giving them to new and upgrades. She says yes sir that is correct. I then say, well what if I get to your store at 5 am and I am the first in line even though I dont have an appointment. Will I get one? she says you may get lucky. I ask but if I am the first in line how would I not get one. She says well the only way you would is if someone misses their appointment. She even went as far to say that is how this is different then a pre-sale. Pre-sale equal already paid and held appointment equal name on list for certian time gets device that is held. I said well that ma'am is bullshit"...she hung up on me :)
     
  19. Fabolous

    Fabolous Superuser VIP Member

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    I think they're trying to hype up the release or something. Like I said before, they gave me the same runaround about all units being already allocated, but I still got an appointment made right when the store opens.

    This must have been something corporate sent out for all their stores to do. But why...?
     
  20. Trice

    Trice Member

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    The guy at the Verizon store told me (twice!) that they would hold an X for me since I was among those so late in getting the Incredible I ordered back in early June. At the time I got the impression they were doing this only for customers who were suffering through the whole Incredible debacle, but that it was authorized by Verizon and not just one of their employees doing me a favor.

    So I call today to confirm for tomorrow and what do they tell me? They didn't get enough Xs to reserve and I'll have to order it. He says I'll have it by Tuesday, but still...I've waited long enough.

    So yeah, after almost six weeks, I'm a little pissed.
     
  21. ckochinsky125

    ckochinsky125 Banned

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    yeah you can never listen to vzw people most of the time they are clueless but that would really piss me off if they did that to me.
     
  22. Wolfedude88

    Wolfedude88 Well-Known Member

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    And I am 100% positive mine is a corporate store as well, mine wasn't doing pre-orders, appointments at all. Today they tell me they are going to give me an appointment, maybe they are only doing this for me who knows.

    BUT TRUST ME I KNOW MY STORE IS CORPORATE AND NOT A AUTHORIZED RETAILERS!!!;)
     
  23. ckochinsky125

    ckochinsky125 Banned

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    I wouldnt be so confident about that i know alot of people including myself know the difference, so dont be so quick to assume things
     
  24. verdegallardo

    verdegallardo Well-Known Member This Topic's Starter

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    me2 just go to the vzw store locator and separate them by authorized retailers and verizon stores.
     
  25. verdegallardo

    verdegallardo Well-Known Member This Topic's Starter

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    Was definitely a corp store.
     

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