Verizon Xperia Play problemSupport


Last Updated: 2011-12-15 23:06:31
  1. AnnaD

    AnnaD New Member

    Hi all, I've been trying to fix my Xperia Play for a week now with no success. I installed Launcher Pro and tried to change the wallpaper. Launcher Pro hung. Now the unlock screen doesn't work. If I connect via USB I can sometimes drop the notification bar, but choosing any of the programs causes them to hang. I do not have USB debugging enabled to remove the launcher or install a new one. My Play is still showing my WIFI network, and getting new notifications, but I cannot do anything with it. Is it completely messed up? I've tried everything I can think of:

    SE PC Companion - Update - Asks for MTP mode - cannot do that because it doesn't show up in the notification bar.

    SE PC Companion - Repair - Tries to update but then says that no update is available.

    Android Injector - Reports that USB debugging is not enabled - cannot install new APK (tried to install a new launcher).

    Install new launcher via Android Market - I do not have 3G data (disabled in settings as well). The new launcher never downloads.

    Root/flash new kernel - I don't want to pay to get it unlocked - I also cannot get into the settings to get the IMEI number.

    Any other ideas folks? It's crazy to me that a simple software issue can completely mess up my phone.

    Note - I did get this problem once before, that time I was able to get into the settings via the notification bar, I was then able to get the default launcher set as the default launcher. Once that was done, I was able to clear the cache on Launcher Pro, which solved the frozen lockscreen problem. Is there any way that I can clear the cache without having access to the settings on the phone or having USB debugging enabled?

    Thanks,
    Anna

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  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

  3. AnnaD

    AnnaD New Member

    Thanks Sam!!!! That fixed it!! I thought I was going to have to send my phone to be repaired, but that fixed it!! Thank you soooooo much!!! :)

    Best wishes,
    Anna
  4. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    No problem, glad that is sorted for you :)

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