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Video playbackSupport


  1. Srwilliams777

    Srwilliams777 Member

    Took a video with the camera this morning of my son crawling for the first time so I could share with the rest of my family, unfortunately when I went to play it back I'm getting "sorry this video cannot be played" even though it was recorded with the phones camera. I'm Also getting "unsupported media file" in some cases as I try to troubleshoot. Anybody got any ideas. I'm pissed because I'm never getting that moment back.

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  2. rkkeller

    rkkeller Well-Known Member

    I would try using another player/viewer.
  3. Shocky

    Shocky Well-Known Member

    You can play anything recorded with the phones camera, would be a bit silly if you couldn't.

    As for why that video won't play, I'm sorry but I have no idea as everything I've recorded plays.

    But as suggested try another video player or copy the video file to computer and play from there, you shouldn't have to though. :confused:
  4. Srwilliams777

    Srwilliams777 Member

    I have tried several different video players from the play store and nothing worked. Also moved it to my computer and still no playback. The only thing I can think of is my sd card is bad or when I loaded onto google drive somehow the file got corrupted.
  5. Shocky

    Shocky Well-Known Member

    Maybe it's the sdcard, if you have an adapter plug it into a PC with windows and check for errors

    Right click the sdcard under explorer, select properties then tools and click check.
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