videos taken on phone cut outSupport

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  1. MrDerrk

    MrDerrk Member

    I am able to take videos on my phone with no issue, but when i play them, after about 20 seconds the video stops and i get the error "unable to play video". This happens with every video i take. Any help would be appreciated!

  2. Xerses

    Xerses Well-Known Member

    Could be a memory issue, or a broken player issue. To really know for sure a wipe and reset to default would be the best way to test. A clean phone, upload or record 1 video and test.

    IMPORTANT NOTE: Wipe and default will erase everything on your phone, be sure to back up everything first!

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