virgin internet problemSupport


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  1. hasnain721

    hasnain721 Member This Topic's Starter

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    Hi,

    So ive got a desire on virgin network, UK. Everything is fine apart from the fact that the internet just doesnt work when indoors, at home although there is network coverage. Now there is no problem with the settings because it does work sometimes but very very rarely.

    Outside, it works fine. Could the handset be faulty?
     

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  2. czechplastik

    czechplastik Well-Known Member

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    Unlikely, just sounds like you don't have very good GPRS/3G/HSDPA inside. It's common.
     
  3. nx1977

    nx1977 Well-Known Member

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    Can you not use your home wi-fi?
     
  4. Dave L

    Dave L Well-Known Member

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    Can you get something like this LINK

    It can't just be Vodafone doing them.
     
  5. madnlooney

    madnlooney Well-Known Member

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    it could be a blackspot in your house. Do you get signal?
     
  6. hasnain721

    hasnain721 Member This Topic's Starter

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    Yea thts what ive been arguing with these virgin guys. I am getting a good signal, can perfectly make and receive calls. Its jus the internet thats not working!
     
  7. czechplastik

    czechplastik Well-Known Member

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    There isn't a direct correlation between signal strength and mobile data access.

    For example in some places you could have 5 signal bars but struggle to connect with EDGE.
     

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