Visual voice mail sound quality


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  1. gme109

    gme109 Well-Known Member This Topic's Starter

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    Anyone else having issues with the volume and or quality of visual voice mail? I can hardly hear any of my messages when using visual voice mail. However if I call my voice mail, volume and quality are fine. Obviously something is getting lost when your voice mail is getting routed through a data connection.
     

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  2. Herotech

    Herotech Well-Known Member

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    VVM works great for me. I would take it to a Sprint store.
     
  3. TheAlien

    TheAlien Well-Known Member

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    I find the quality pretty good. What do ya want, Morgan Freeman standing beside you whispering it in your ear like sweet nothings?
     
  4. gme109

    gme109 Well-Known Member This Topic's Starter

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    Well good for you, maybe your phone is working different than mine. Mine I can hardly hear.
     
  5. RTan

    RTan Well-Known Member

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    Make sure you turn on the Speaker. Go to the Settings menu, set Speakerphone on for all visual voicemails.
     
  6. gme109

    gme109 Well-Known Member This Topic's Starter

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    Speaker is on, and all volumes are all the way up.
     
  7. RTan

    RTan Well-Known Member

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    That's really strange. My test device had no problem at all. The audio was loud and clear when the speakerphone had turned ON.

    Do the following experiments please:

    (1) Leave a voicemail using the Landline (eg: your home phone)
    (2) Leave a voicemail using a mobile phone (with speaker OFF)
    (3) Leave a voicemail using a mobile phone (with speaker ON)

    I expect (2) will yield the best voice quality during audio playback from the VM. If this is not the case, may be it is time to exchange your device.
     

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