Visual Voicemail - Messages from Dead Loved One

[Puddin422]

I have a phone with visual voicemail, and I have about a dozen messages from my brother who passed away in March. What are my options for permanently saving these messages, beyond the use of this phone? I'm picking up my new Epic next week.

I'll just leave them on the phone if I know for sure that when I cut off service to this phone to activate the Epic, the messages will still be on the phone.

I do know this - I tried putting my phone in airplane mode and was still able to retrieve messages in Visual Voicemail. Does that mean that when the phone is deactivated, I can still access them??

Thank you for your help.

 

[OfTheDamned]

I would contact your carrier and ask about retrieving them. I am sure that they are stored someplace, either on their servers or the phone, and can be saved permanently for you.

 

[02stampede]

Sorry for your loss.. I think the messages are saved on your phone until you delete, restore, etc. If you deactivate the phone, it will be the exact same thing it was, just with no service. You might want to call your carrier and see if you can retrieve more them. I would take screenshots of the phone and save the pictures of the messages to a hard drive. That way you can view them how they originally were sent if your phone ever crashes, breaks, etc.

 

[sitlet]

I think the messages are saved on your phone until you delete, restore, etc.

I think they are too, but many voicemail systems wil automatically delete them after a period of time.

My advice is to get those off as quick as possible to avoid losing them. The easiest way is to take a headphone 3.5mm cord, and run it into a recorder or an input on your pc. You can use recording software on your pc to record the sound.

You can try contacting your carrier, but I doubt they have any control over that. Usually the voicemail systems are outsourced to a separate company, and for them to locate a few voicemails may be difficult if not impossible.

 

[ashykat]

I would suggest the same as sitlet, that way you have the files on your computer.

 

[Puddin422]

Thanks, guys!!

 

[RTan]

The safest bet is forwarding all your important voicemail messages to your email account. Since you mentioned Epic, I assume you are currently using Sprint's Visual Voicemail. While playing back your voicemail message, tap on the Menu, it has an option "Forward". Then enter your email address there and tap "Send".

 

[Puddin422]

There is no menu or forward button. So I googled for a screen shot to show you, and came up with one that showed a different version. It showed a "Re/Fwd" button where mine only shows "reply." So I tapped that button just to see, and it takes me to a screen to select reply or forward. Yay!!

(here's that screen shot)

So I told it to forward to my e-mail, but after an hour or two, they have not shown up yet. Any idea what I might need to do to get them??

 

[RTan]

Please try again. The Sprint voicemail server had some problem yesterday.

 

[viva.fidel]

maybe it got directed to junk email folder or try again

 

[Puddin422]

Please try again. The Sprint voicemail server had some problem yesterday.

I tried again, and yes, it worked!!!! And it sends as a .wav file, so pretty much anybody can open/play them. Yay!! Sending them to my mom and sister, and to my brother's daughters.

Thank you guys so much!!!!

 

[AndroidSPCS]

Sorry for your loss. Glad it worked.

I used this method to back up my voicemails prior to flashing to a new ROM. It's a great feature.

 

[ashykat]

Glad it worked out.

 

[Puddin422]

Well, crap. Only one went. This is frustrating. I will just keep trying.

P.S. Thank you for the condolences.