Support voice sms messages!? I no longer can access my voicemail

Discussion in 'Android Devices' started by musiciansapp, Feb 4, 2013.

  1. musiciansapp

    musiciansapp Well-Known Member
    26

    May 2, 2011
    71
    3
    26
    Female
    stayin' alive
    USA
    I think Virgin got a voicemail upgrade that just screwed up my old voicemail. When I have a new voicemail I get a text saying "so-and-so has sent you a voice sms message. Call 650 603 0000 to listen". SO I called it and no matter what time of day I call I always get a busy signal, so I can never access my voicemail. Has anyone else run into this problem? How do I fix it? I've contacted Virgin about it. They tried resetting my voicemail but that didn't do anything.
     

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  2. remanifest

    remanifest Well-Known Member
    113

    Jan 13, 2013
    839
    321
    113
    Is your phone rooted? Have you changed radios recently? Can you receive calls, or make other outgoing calls?

    If you are on stock or Harmonia, update profile in Settings will often fix these kinds of problems.
     
  3. musiciansapp

    musiciansapp Well-Known Member
    26

    May 2, 2011
    71
    3
    26
    Female
    stayin' alive
    USA
    Not rooted, haven't changed radios, I can receive/make calls fine. Will try the profile update.
     
  4. EazySteve

    EazySteve Well-Known Member
    63

    Sep 10, 2012
    510
    12
    63
    Sacramento, CA
    I think if you dial 1 you can get your voicemail as well???
     
  5. musiciansapp

    musiciansapp Well-Known Member
    26

    May 2, 2011
    71
    3
    26
    Female
    stayin' alive
    USA
    I tried that. It said my number was not a recognized mailbox. I emailed Virgin again and they're working on it.
     
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