Ok, I tried this following advice Change the voicemail number in the settings. E.g. if your password is 1234 put *86,,,1234#, (, is pause - you must put a pause after the # - otherwise it won't work) I have tried that advice and still cant get it to work. I have put from 1 to 4 pauses inbetween the 86 and the passcode. That still isnt working. I hear no attempt for the phone to put in the passcode. I hope someone has the answer.