Last Updated: Jun 18,2010
Is this normal or is this a Hardware issue??
Mine seem pretty snug/solid.
Man, I don't know what to do now. On mine, the whole rocker is pretty
loose, but does work. Everything else fine, and I am worried if I get
another, I may not be so lucky.
You mentioned it was a refurbished phone. Did you previously have a new Eris before? Do you recall the volume keys on that one? Just to clarify, mine are tight to the phone, but enough give to depress them.
No, I bought this from VZW as a Refurb.
I think I would go back and ask to see another phone, just to at least determine what is normal. Kind difficult to describe the keys on my phone. Seems like it's not super critical part of the phone, but just like that...you'll need them for something. Perhaps you'll get some more input from the forum members that may have had similar experiences.
Thanks, I am hoping some others will chime in.
I am just worried if I exchange this one, I might
end up with a much worse problem.
I hope someone can give you a little more guidance. Good luck.
Mine were loose as all hell too. I went to the VZW store and got a new battery cover (entire back) as the keys are actually part of the back... works like a charm.
Mine also seem pretty snug, Im getting my refurb in the mail tomorrow and hope its as solid as mine is now.
This is a little off topic but you said its a refurb?? Anyway you could tell me what bootloader came with it. Im hoping all of the refurbs aren't coming with 1.49 as im wanting root pretty bad.
The keys on mine seem to be part of the phone, so I am not sure
how a new battery cover would fix that.
Not sure where to find that. It came with the older Android OS on it,
and I had to update it to 2.1
Mine have been fairly loose since I got the phone in April. By loose I mean that the rocker has some unnecessary play to it in all directions (other than up/down). It doesn't seem like the button will fall out at all, and both directions work, so I haven't bothered with it.
I bet you could find 100 people who would kill to have your phone right now, despite a loose volume rocker (the volume rocker is part of the back cover btw, which can easily and inexpensively be replaced)
if you had to use the OTA update to 2.1 that means you have a phone that is still capable of being rooted.......... a very rare item for refurbs or new phones anymore.......
if it bothers you that much Im sure you could find someone who would gladly trade you their perfectly functioning phone for yours.......if you decide to take it back to VZW for exchange, chances are good youll be exchanging away any chance for ROOT
Ive heard both cases of people getting rootable and nonrootable refurbs.. I hope i get lucky.. Fingers crossed!
Well I am having VZW send me a replacement, because now they are
saying they shouldn't "Wiggle". I will check out the new one, if it's
the same thing, I will just end up keeping mine.
Thats crazy they are sending you a new phone considering its the battery cover. Goodluck with the refurb.
Well another Refurb. So the keys are connected to the battery cover, I am
lost. They seemed to be part of the phone itself.
take the back cover off........ youll notice there are no longer keys on the phone....... its a toggle on the cover that presses into the phone......
you can buy new battery covers for $10-$20 depending on where, if it bothers you that much........
IMO its worth the price to know I have a rootable phone
edit: in case you didnt know........ unless you root your phone then you will not be able to use some features that its capable of........ such as true hands free dialing, a2sd (ability to install apps on the SD card), wifi tethering, and some others
Well I'll be damn, they sure are. Well hopefully this replacements battery
door will be better, so I can just take that from it (If it has one)
Usually when you get a refurb they send it without a battery or back cover.. So im curious to how this is going to turn out for you.
Lol that is 100% right, I just had to call and ask if the if the replacement
does not fix the issue, if they will just send me out a new battery door.
The guy noted on my acct, they would send me a free battery door if
the replacement did not fix the issue, which I doubt it will.
You would think these trained techs would know these things about the phone. lol
The stupid guy was fighting with me, saying it wouldn't have anything
to do with the back door. I said look at the freakin volume key mold,
its on the battery door, not the phone!!!!
Haha i had to argue with the rep whos sending my refurb about the silent call issue. I actually had to pretend i couldnt hear her when she called my phone to test it before they would do anything what so ever.
Lol, most of these techs are dumb as bricks.
I asked one what is the processor speed, and
he was like "What is that?" LOL...
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