Help Wanting to Upgrade Android on Desire S, Wont connect phone with Sync Manager

[claaaire]

Hi, found out I can upgrade my Android version to 4.0 currently 2.3, i'd like to sync my phone with HTC Sync Manager as there's a warning that my phone will get wiped once i upgrade! Downloaded the Sync Manager through the HTC website I bought the phone off ebay, I didn't get an sd card with the phone,
connect my phone with my computer (windows 7) and click the option HTC Sync 'Sync Contacts and calendar' searches on my phone for about 30 seconds then says Unable to find HTC Sync on your PC. please make sure it's installed and opened on your computer and so on' well it is installed and open on my computer and on the program it just states 'No Phone Connected' wondering if im missing out something important that i have to do to sync it for the first time? If anyone could help i'd appreciate it thank you

 

[Rukbat]

Have you installed the HTC Drivers in your computer?

 

[codesplice]

Hi claaaire, and welcome to Android Forums

I've moved your thread into the Desire S subforum so that fellow users will be able to see it and offer assistance. Please let me know if I can do anything else to help out

 

[claaaire]

Have you installed the HTC Drivers in your computer?

opened the link, clicked download and it wont open on my computer..

 

[claaaire]

Hi claaaire, and welcome to Android Forums

I've moved your thread into the Desire S subforum so that fellow users will be able to see it and offer assistance. Please let me know if I can do anything else to help out

thanks alot sorry about putting it in the wrong category