WARNING! Do NOT reapply the update after updating!

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  1. unplugged1

    unplugged1 Well-Known Member

    If you have your contacts linked to Gmail, they are duplicated in Gmail and will re-sync when you sign on to Gmail with your new phone.

    If you do not have your Gmail account synced with your contacts; oops. :(

  2. VGPOP

    VGPOP Well-Known Member

    To be fair, this is the NOT first time this happens.

    When I bought EVO on launch date, there was an upgrade for SD card, I downloaded and everything went good.

    I checked again for updates and it found it again. Now it may have been a different one, but I did it and it did not brick phone, of course.
  3. Wadester

    Wadester Well-Known Member

    After the update, I'm getting a "Problem loading gadget" on 5 of all of my icons on the 7 screens -- 2 of them are original Widgets: Voice Mail and the HTC 5-button Power for Bluetooth, WiFi, etc. While I was on the phone with Support, I received a message that HTC Sense was not responding, had to Force Close. I was able to remove and re-add Voice Mail back to the Home screen. When I went to re-add the power widget, the phone seemed to be updating again, then I got a message saying it was complete. I was able to add the Power widget again.

    No major issues, but not a smooth system update.
  4. shandroid

    shandroid Well-Known Member

    I just turned off scheduled check in the software updates screen to prevent it from doing this automatically.
  5. unplugged1

    unplugged1 Well-Known Member

    Yes, but I can pretty much guarantee that it will be the LAST time it happens also. After HTC replaces hundreds, if not thousands, of Evos, the guy who allowed this major screw-up will be out of a job.
  6. brownmc7

    brownmc7 Member

    Your absolutely correct. Thats exactly what happened to my first phone I got on launch day. I guess they updated it in store and it was telling me i had an update. (not knowing that she updated). And then couldnt even turn on my phone. No lights no nothing. Luckily the had an extra one. And it was their last.

    Some are reporting that it didnt happen to them, but too risky knowing how few evo's are out their. Just check and see if the version matches.
  7. Braaainz

    Braaainz Well-Known Member

    I went thru two updates and my phone is working perfectly.

    The first time, I got a downloading symbol like what we normally see when we download an app. It finished in a couple of minutes, if that.

    It then said I had an update available for download (seemed like the same one). I accepted it, it warned me to do nothing with the phone until it was done.

    This time, my screen went black except for a green sync symbol and a timeline/loading symbol. It went thru several half-boots with the screen going black multiple times.

    It finally rebooted completely and I got a "update successfully applied" or something like that.

    I wonder if people are bricking their phones because they're not waiting for the full update and reboot to take place.

    EDIT: Oh, and after my second update, I was not offered the update again. I suspect the first update is possibly the HTC update and the second the Sprint Firmware.
  8. unplugged1

    unplugged1 Well-Known Member

    There are far too many instances of people bricking phones on the second update for anyone to even suggest, as you do, that it is fine to update their Evo a second time.

    The FACT is that there are at least ten of our members who have BRICKED their Evo on the second update. DO NOT DO A SECOND UPDATE!!!

    There is NO firmware update. And if there was, it is NOT a software update.

    Again: If you do a second update you will BRICK your phone.
  9. Braaainz

    Braaainz Well-Known Member

    The FACT is... that I DID do a second update, let the phone run its cycle, and had no problems (other than some of my apps and widgets needing to be removed and replaced on my home screens). After I did the second update, I no longer had an offer to load an update. I was told that no updates were available.

    Now, I described in my initial post what my phone screen was displaying during both updates. Did yours do the same or something different?

    I guess I should post for the record (or at least Bettermost) that I have a version 003 phone.
  10. ShiftNo

    ShiftNo Well-Known Member

    My unrooted Evo also died after the second update. So far, no luck in reviving it.
  11. timlot1

    timlot1 Active Member

    How do you do this?
  12. unplugged1

    unplugged1 Well-Known Member

    Think about this. You happened to get lucky and didn't brick your phone. You are aware that there have been many reports of phones bricking as a result of attempting a second update. What exactly are you suggesting? That people take the risk of bricking their Evo and update again because YOU got lucky once?

    I cannot figure out why you want people to try a second update. :confused:
  13. firemanjay

    firemanjay Well-Known Member

    did the update everything went well, then went to see if there was an update and mine stated no updates available. checking it didn't brick my phone or cause any issues that i can see.
  14. Braaainz

    Braaainz Well-Known Member

    what did your screen look like/what did your phone do during the first and second updates?

    Mine did the following:
    At what point did your phone brick up? How long did you wait before messing around (i.e. touch the controls/power button) on the phone?
  15. Braaainz

    Braaainz Well-Known Member

    I am not advocating people try a second update. Don't put words in my mouth. I was clearly stating that I did do a second update and suffered no problems other than having to replace some app/widgets on my homescreens.

    I posted my comment, describing what my phone displayed during both updates so we might find out why my phone succeeded and yours failed.

    Oh, and as to why people might try a second update, why did you try it? Answer, we didn't hear the full information about the update. I updated my phone before seeing your posts.

    I'm still curious as to whether you let the phone complete it's cycle of half-reboots before you touched the phone/controls. Perhaps by messing with it too soon, you might have caused the brick-up?
  16. neoshi

    neoshi Well-Known Member

    HW 003 reporting no more available updates after successful install.
  17. ShiftNo

    ShiftNo Well-Known Member

    After the second update, it went through a couple of reboots/update screens, and then it finally turned black and stayed black for a good 45 minutes or so.

    Wouldn't respond to anything, and the charging LED wouldn't light up. I finally pulled the battery after waiting a while.
  18. Braaainz

    Braaainz Well-Known Member

    Go to SETTINGS>SYSTEM UPDATES. Uncheck "Scheduled check"
  19. ScorpDX

    ScorpDX Well-Known Member

    That's not two updates. Your first description was the download. Second was the install...
  20. Braaainz

    Braaainz Well-Known Member

    Sounds similar to mine, except mine didn't stay blacked out for anywhere near 45 minutes.

    Hmm... What version do you have? Any screen separation issues? Any previous issues at all?
  21. ShiftNo

    ShiftNo Well-Known Member

    Braaainz: I have 003. No separation issues.

    I did, however, have a bit of a earpiece speaker rattle/distortion that was bothersome, and that I was thinking of exchanging the Evo for anyway. But other than that and the grounding issue, it seemed okay.
  22. unplugged1

    unplugged1 Well-Known Member

    Fair enough. I too would like to hear if anyone did anything to their Evo during the second update.

    My phone is not bricked. After seeing two instances of bricking in the upgrade thread, I put out this warning about the possibility of bricking. Since then, we have discovered major problems with the bricking of phones and there does not seem to be any particular action other than attempting a second update. Certainly, if anyone did anything to their Evo during the second update, it would be good to know.
  23. Braaainz

    Braaainz Well-Known Member

    I wonder if the bricked phones didn't do the install following the download, but just did the download twice?

    For those with bricked phones, did you go thru the half-boots the first time you use this update?
  24. thelobster

    thelobster Well-Known Member

    i updated mine.

    took a lil while so i went back to bed. Came back twenty minutes later and it was done.

    I am unrevoked rooted.

    My widgets werent working correctly i replaced them and now everyhting is fine.

    i think alot of people are just not patient and started to mess with thigns while its on one of the prolonged installed screens or even the 4g screen. Mine was on each screen for quite a while before it finally booted back in to the lock screen.
  25. gigadigit

    gigadigit Well-Known Member

    I updated my phone and checked for update again and it says my device is up to date. No problems. The update took a long time though.

    Sent from my PC36100 using Tapatalk

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