Support Watch on app not working

Discussion in 'Android Devices' started by thahim, Jun 29, 2013.

  1. thahim

    thahim Well-Known Member
    83

    May 29, 2011
    502
    20
    83
    Male
    Assistant Director
    Karachi, Pakistan
    Today I ran the app and when I clicked to add room it showed an error saying ir code not found for this device. My phone restarted now I cant run the app. Ir crashes as I click it.

    Any solution?
     

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  2. Podivin

    Podivin Well-Known Member
    VIP Member
    213

    Nov 29, 2009
    3,679
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    Jacksonville, Fl
    You could try clearing cache and data from app to see if that helps.

    Settings > More > Application Manager > flip screen to 'All'
    In there you'll find two 'Samsung WatchON' apps, for both select them then 'Clear Cache' and 'Clear Data'.

    Note that if you've set up any rooms that this will wipe them out, but since you can't get in to the app at all right now that probably doesn't make a difference.

    If your phone is rooted, you could also try a 'Fix Permissions'.
     
    thahim likes this.
  3. thahim

    thahim Well-Known Member
    83

    May 29, 2011
    502
    20
    83
    Male
    Assistant Director
    Karachi, Pakistan
    Thanks it worked.
     

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