Support WatchOn app doesn't configure...

Discussion in 'Android Devices' started by CADman_KS, Jul 11, 2013.

  1. CADman_KS

    CADman_KS Well-Known Member
    16

    Apr 29, 2010
    49
    8
    16
    I just got my S4.

    I have not been able to configure the WatchOn app.

    When I try to push the "select country or region" button, it just doesn't do anything so I can't get past that screen.

    What am I doing wrong?, or am I missing something else?

    CADman_KS
     

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  2. sincarafan

    sincarafan Well-Known Member
    53

    Feb 20, 2013
    220
    29
    53
    Male
    Port Richey, FL
    Try going into applications then watchon then clear all data. Might be all that needs to be done to fix it.
     
  3. CADman_KS

    CADman_KS Well-Known Member
    16

    Apr 29, 2010
    49
    8
    16
    Thanks for the tip. I had tried that already and it didn't help.

    However, I have gotten it to work partly. I uninstalled the last update, and that allowed me to get to the setup, and that part works. Now, I can't get the remote to work. Whenever I select that function, it tells me that remote codes are not available at the moment. I have tried on both WIFI and data, and neither work.

    I went thru the submit bug process, but I'm not hopeful that anything will come out of that....

    CADman_KS
     
  4. CADman_KS

    CADman_KS Well-Known Member
    16

    Apr 29, 2010
    49
    8
    16
    Well, I finally figured out what the deal was with the app. The problem was NOT the app. It was my firewall at home. For some reason, it was blocking Peel | Discover Personalized TV, and that was a default setting in my firewall software.

    After unblocking that site, all was well!!!

    CADman_ks
     
    LilBit likes this.

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