Last Updated: Jul 12,2012
^AR is the employee who posted... for example ^AR = Austin Rogers (not really a name)
It's true the software is up to the manufacturer, but VM is a big customer, and can demand things, like better quality software, or fixes to buggy software from Motorola. Motorola likely has no interest in working on updates. But VM has to represent the customers in this situation.
Is it just me or does the OP sound a little like it undermines the mountains of work that the Devs do in order to put functional ROMs onto our phone?
That said-you'd have better luck getting a cat not to eat a fish. I think I mentioned this elsewhere but VM isn't exactly known for putting in updates.
ICS is supposed to support *all* hardware back to what would be considered "legacy" now. If what I read is understood. Although the comment about Google "suggesting" and not "implementing" doesn't help my concerns.
Also-has anyone been paying attention? Last year it was all about "FroYo" and "GB". Now everyone is screaming "ICS!!!!!". I get it, I like the idea too, and I'm sure that dedicated people will ensure CM9 and other ICS-based ROMs are on the phone.
But as for official support-I just don't see much of a point. I'm not trying to be a downer or anything but VM isn't exactly receptive or responsive when it comes to these things. Listen to b_randon!
Also-I think part of the issue is that people may assume if we had official CM support that they'd somehow find a way for HDMI to work, among other slight issues. If I recall correctly (I may not) HDMI specifically was an issue with drivers from Motorola, who still don't seem keen on releasing them.
which is why we pound their support emails with requests for the Triumph source and drivers and anything they didnt so far release
In an ideal world, this would be the solution. We scream loud enough, they give us what we want, everyone's happy right? but most companies aren't so willing to hand (what is to them) *their* property to a bunch of "hackers" who want to use the device in some way they didn't intend it.
The reality is far removed from this of course, we just want a working phone with a nice ROM.
I admire what you're doing, I really do. Please don't assume otherwise. I just don't see it bringing about much change. If it does, I owe you a $1. Yes, really. I'll even Paypal it.
Another advantage of the official cm support would be that they would most likely update a kernel to the gingerbread one. But this would require the kernel modules( wifi modules is the only .ko's we have if I'm not mistaken) and they would have to be recompiled in order to work with the updates kernel.
We have no wifi module sources because moto and vm are ridiculous. This is the reason why our wifi wont allow the phone to deep sleep!!
Is the x6's source full source? Or partial like ours? Cause we could use there .ko source to get ours working
I'm not sure. As I was typing that I thought about that. They may even have different modules I don't know. We need to look into that!
After doing some searching, I found that Motorola seems to think that their s--t doesn't stink. Apparently, they will not release the Triumph, or any other device as a "dev" phone. They also stated that the source for the kernal is "proprietary information" and is not to be realeased to the general public, nor to a "dev". The only item that they released source for is the camera, which is the only thing they are obligated to release (statute, blah, blah, blah here). I guess if ICS will be made, it's going to have to be built outside their source, unless the korean/chinese copies are identical with open source kernals.
if they have different modules, but same hardware. it should work.... and maybe even better than what we were given by motorola. could you take there froyo .ko files and put them into bkernel and see if they work? (just to set a baseline of what work/doesnt work and what would need to be done)
I thank everyone taking their time to help. I gave a VM customer support agent a heads up on the movement and got the usual " We can't be sure there will be a release." To everyone still saying this wont help, realize we're not only doing this for a definite ICS update, we're doing it to show them the community cares and wants it, we demand and they might just make an update for business, not for current users and there desires. On another note a Yes or No would be nice, the least I want is a definite answer, I want to take advantage of selling my Triumph now rather than in 4 months when I realize the Triumph isn't going anywhere and VM is dropping new devices. I love my Triumph but nearly half a year later and my device lacks that "wow" factor it had when I first got it.
Do company's usually skip an upgrade? They would go str8 to ice? I do think we will get gb and I think we will get ics but on a newer more expensive phone because they make more money that way. For example their HTC has gb but I'm not sure this prepaid company is ever going yo be less than a year behind but I still love them and their plans. The best way to reach them if through Facebook I talk to them daily their and you can friend the team too
The MT is the best phone they have if they give the wildfire or the slider official ICS and not the MT I would be pissed! I don't know how most companies do their upgrades they may skip some and go to a newer one or not... I've only had VM so yea...
This post effectively sums up what most of us were trying to say about Motorola and (to a much lesser extent) VM. Moto isn't going to do anything that would allow ICS as a release, and if they won't, neither will VM since they don't have access to a dev phone.
If anyone cares here's the reply I got back from VM
I bolded important parts.
I'd love to get official ICS or even gb, but heck, I'd be pretty happy if they just fixed some of the issues the phone has. It's pretty good sad that TG, Isaac, Whyzor, and others are able to, in their free time, do a 100% better job than Moto's paid people. The Triumph probably sold a lot more just because it got so much better with cm7. They should be paying these devs for the awesome work they've done.
FWIW: On Jan 25, I received an email from VM Customer Care, which in part read:
"Regarding your email, the 2.3 Android version will be available in Virgin Mobile soon. Unfortunately, we do not have the exact date in which this update will be released in our company.
Please accept our apologies for being unable to give you a different response other than this one. You can keep track of this at www.virginmobileusa.com since our website will be one of the first channels Virgin Mobile will use to inform our customers about this upgrade."
There are hundreds of thousands of users on VMUSA with the Triumph. I believe it is a very good phone that brought many to VM. I think they are listening, but I do not believe they alone are in a position to announce an update. There are numerous stakeholders that have to sign off on a SW update. This has been discussed over on the Motorola Owner's Forum.
That's what I was trying to explain-VM isn't really the issue at hand.
It's Motorola. If they won't release anything beyond source for the camera, there's nothing to be done about bringing ICS until Motorola relents. Really, we should be complaining to Motorola.
VM is good-Moto? Better.
Hmm, this looks promising. Maybe it'll fix some of the annoying bugs in the stock & CM7 (random ignored touches, partial wakelocks...etc). At least it would give us a better base to port CM9/ICS.
That's not completely true. VM has to be the one to organize the update. Motorola can make an update, but its up to VM to release the update to the general public, meaning its both VM and Moto that have to agree (or LG, or HTC, but Moto specifically for the MT.)
I'm hoping you aren't trolling, if this is true I'm glad we heard something from them. We'll finally have a good O.S. on our phones.
Doesn't matter if he's trollling or not... It doesn't specify which phone... For all we know they're talking about the OV or if they mean a new phone with gingerbread.
Read the quote from a previous post Sharpe made, regarding Motorola's dev phone policy. If Motorola is refusing to even give *that* a chance, let alone releasing the kernel, then there's little recourse through given channels.
I still remain hopeful that VM and Motorola change their mind, I just don't expect it considering what was posted about Motorola.
And honestly? It seems more like the VM stuff is all just standard form letters. Like "your opinion matters. Thanks! We'll send it to the higher ups."
Also-while 2.3 is a start, that's not ICS. I'm appreciative of whatever we have, and the dedication of devs who work their butts off to give us righteous software. Just don't expect it formally with an endorsement from the big companies who has teh moneis.
That's true... Like I've said multiple times I'm not expecting anything from moto and especially nothing from VM it would be nice, and more stable than other roms, but most likely won't happen. Even if they did come out with 2.3 update I don't know that I would update, cuz I like the features of cm7, maybe if they came out with a ICS update I would. But yea I'm not expecting anything from VM especially considering it took them like half a year to update the Intercept to 2.2 which was just 1 os version newer and when 2.3 was already rolling out...
Edit: also I know that almost all the updates for every phone aren't even official they are all made by the community not the company, if companies would release source codes it would make it so much easier, especially since they don't seem to care at all.
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