OK, I've searched the forum but can't find this one, specifically. If I plug my phone into the usb cable on my PC, my PC makes the connection sound, shows the removable disk under "My Computer", etc. However, when I double-click on that new disk that showed up, it says "Please insert a disk into (whatever drive letter was assigned)". The phone is set to "USB Mass Storage", not any of the other settings. I cannot access any of my files. The only way I can get it to work is to completely shut down and restart my phone, which is a real pain to do multiple times in a day. I've had this phone since last October. No issues at all. This just began last week for the very first time. Any guesses out there?