well it happened! Cracked camera glass


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  1. htc.EVOlution

    htc.EVOlution Well-Known Member This Topic's Starter

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    Well it just happened. I'm not sure how, but while i was wiping the camera glass, I felt some lines and then I turned over the phone to check on the glass there was a crack. I don't know how it happened. I've never dropped the phone. It was in a Innocase II the whole month and a half of owning it since the Google Event.

    DAMN!

    Anyone have a similar problem?
     

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  2. WaSTeLaNd

    WaSTeLaNd Well-Known Member

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    Wow dude I'm sorry that blows look at it like the la quinta commercials at least you still got the front facing camera la la la lala la la la evo?
     
  3. suedinaz

    suedinaz Active Member

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    Bummer! Sorry that happened to you! :-(
     
  4. htc.EVOlution

    htc.EVOlution Well-Known Member This Topic's Starter

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    sucks big time man
     
  5. novarider

    novarider Well-Known Member

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    The lens looks like it can be removed. Take it to a Sprint store that does repairs and see what they say.
     
  6. RestivoBC

    RestivoBC Well-Known Member

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    Too bad, let us know if Sprint helps you out.
     
  7. Minjin

    Minjin Well-Known Member

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    Take some measurements if you pull the lens out. Maybe we can replace it with a small sapphire lens that will be essentially unscratchable.
     
  8. Droidone

    Droidone Well-Known Member

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    I don't know what HTC was thinking with this design. I find myself having to baby the phone due to the camera and kickstand. I like the phone but worry when I lay it diwn anywhere. I don't like cases before someone says that.
     
  9. RedWingsFan

    RedWingsFan Well-Known Member

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    This is why I prefer a leather sleeve for phones like these. Less chance of any type of damage to occur.
     
    RoboMonkey likes this.
  10. DirtyDozen

    DirtyDozen Active Member

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    insurance should cover it if you have it
     
  11. apollooff320

    apollooff320 Well-Known Member

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    I was thinking about something like this happening to me. I carry my phone on a clip that came with the case and kept thinking what if a side swept a wall and cracked the lens. Horrible design HTC.
     
  12. FunDroid

    FunDroid Banned

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    That lens is just stuck on with double faced tape and just peels off. Call HTC C/S they will sent you a new one.
     
  13. mattdouglaschambers

    mattdouglaschambers Well-Known Member

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    I hope this doesn't happen to mine!!

    Could you possibly post a picture? I kind of do and don't want to see it. I've used the kickstand anytime I've had to set it down, but I have dropped it once or twice...
     
  14. Eazail70x7

    Eazail70x7 Well-Known Member

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    Yeah, the Incredible and Evo have that protuding lens...
     
  15. htc.EVOlution

    htc.EVOlution Well-Known Member This Topic's Starter

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    How do you know? Can you post some pictures
     
  16. ScorpDX

    ScorpDX Well-Known Member

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    There was a post when the EVO first came out about the glass. Even had a link to the supplier who was showing stock available around mid-June. Might be worth searching around for. I don't remember the user though so...

    And yes, the site showed it was just simply double sided tape. I remember wondering how to get the old one out...?

    *Edit, Here is how to take it apart so you can push the old glass out. I'm sure any local glass shop could make you a new piece for relatively cheap!
     
  17. htc.EVOlution

    htc.EVOlution Well-Known Member This Topic's Starter

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    thanks, I wasn't going to do it myself anyways.
    I will contact HTC about my glow in the dark softkey to see what they say and hopefully they will replace the whole phone.
     
  18. Zameus

    Zameus Well-Known Member

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    It happened to me as well. I don't how it happened, but within 2 weeks of owning the device, the lens was cracked. Weak design. The phone has since been returned due to other issues. I'm babysitting this new bad boy that I have.
     
  19. htc.EVOlution

    htc.EVOlution Well-Known Member This Topic's Starter

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    The only problem I have with the exchange or return is due to the fact of how I got the phone. I got the phone from Google I/O event and Sprint reps at the retail stores have been throwing me around corporate because I didn't buy the phone froom their store
     
  20. ScorpDX

    ScorpDX Well-Known Member

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    Do you have the TEP? It shouldn't be any different than a person who buys a phone 2nd hand (ebay). They still cover it. I've never had one ask me where I got the phone...
     
  21. htc.EVOlution

    htc.EVOlution Well-Known Member This Topic's Starter

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    i think the reason why are being an ass is because of the fact that the stock on the item is very low right now
     
  22. ScorpDX

    ScorpDX Well-Known Member

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    That's possible. I never take any shit from the minimum wage punks at the kiosks. Asking for a manager and then the threat of calling corporate usually works instantly!
     
  23. htc.EVOlution

    htc.EVOlution Well-Known Member This Topic's Starter

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    funny thing. it was the floor manager that rejected my first exchange (for glow in the dark softkeys). he said that sprint corporate deals with Google I/O phones.
     
  24. shawheim_a

    shawheim_a Well-Known Member

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    im pretty sure i read on here somewhere that the lense covering the camera is plastc, not glass.
     
  25. tomhagen

    tomhagen Well-Known Member

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    Dude! Htc.evolution you have got the worst luck... You have been posting about everything that could go wrong has with YOU.

    Pics please.
     

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