Wet phone, insurance best bet?


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  1. jlhopwo

    jlhopwo Active Member This Topic's Starter

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    I was taking a picture outside where I was a chef at a catering gig in San Francisco last night, and as I was backing up, I tripped and my EVO flew out of my hand and went "plunk" right into a little pond of water!

    I was like, "Really?" I super-fast reached in and grabbed it. I ripped the back off and yanked out the battery. Dried it off as best I could. I had heard previously that shaking it is bad, because it drives water deeper inside (hard not to do though, it's a natural reaction). Kept in my pocket for the rest of the night, and when I got home, I put it a tupperware container full of rice to absorb the moisture. This morning, it turns on and seems to be fine, except there is a small imperfection in the upper left-hand corner of the screen, and another near the bottom left-corner too. Really can't see them with all the busy background pictures, live wallpapers, and icons on the screen. No case, but I had full Zagg Invisishield (back, front, and sides), and I wonder if that helped any.

    Is going through insurance (Asurion) my best bet? I've had the phone all of 14 days!

    Thanks!
     

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  2. edlex

    edlex Well-Known Member

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    I would try leaving it in the rice another 24 to 48 hours before I would consider insurance exchange. I mean, why pay $100 if you can avoid it.
     
  3. novarider

    novarider Well-Known Member

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    I would leave it on rice for a while also.
     
  4. MsRandall

    MsRandall Well-Known Member

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    Sprint insurance covers up to 3 incidents per yr....deductible is $100 bucks
     
  5. Caloy

    Caloy Well-Known Member

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    Are you sure about this? As I always thought only BB has coverage against water damage.
     
  6. BenChase7

    BenChase7 VIP Member VIP Member

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    I am pretty sure about this. Sprint TEP (Total Equipment Protection) covers anything and everything. I was pushed into a pool with my old Pre in my pocket and it was submerged along with me. Called Sprint and told them the details. They directed me to an online website and I had a new/referb phone the next day.
     
  7. jlhopwo

    jlhopwo Active Member This Topic's Starter

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    I guess because I'm a new Sprint customer (coming from AT&T), I had to jump through one extra hoop... I did the web-based claim, but now I have to fill out a form and fax it to them... this is an extra step and pretty much sucks I have to do this, but I guess I gotta do what i gotta do.
     
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  8. Caloy

    Caloy Well-Known Member

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    That's great news then! Cheers! :)
     
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