What Am I Doing Wrong? Downloading Pics From Epic To PC..Support


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  1. Android XTC

    Android XTC Banned This Topic's Starter

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    When I download pictures from the Epic in disk drive mode it DOUBLES all the pictures in the download 2 of each pic on my pc ???
     

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  2. Android XTC

    Android XTC Banned This Topic's Starter

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    One other thing I have noticed one picture is full sized the second is a smaller format?????
     
  3. Kelmar

    Kelmar Done by choice VIP Member

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    Can you explain the steps you are taking?
     
  4. Android XTC

    Android XTC Banned This Topic's Starter

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    Yes connecting to PC via USB port then selecting "mass storage" mode. then auto play pops up and I select what I always have done "import pictures using windows" after clicking on that it will tell me I have for example 10 pictures even though its only 5. Once downloaded I have duplicate pictures one full sized one VGA sized in my pictures file.??
     
  5. Kelmar

    Kelmar Done by choice VIP Member

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    Oh, that's an easy one then! Basically what your phone, after you take a picture, converts that picture into a "thumbnail" image for use in your gallery app. The problem is, when you go to D/L them to the computer in the method that you are using, it doesn't recognize that they aren't the pictures you want. That is, this is why you have doubles.

    The easier way (compared to sorting through them all) is to Mount your SD Card, click on "Open Folder to View Files," click on "DCIM" and finally click on "Camera."

    That's where all your camera photos are stored. :D


    If you look under DCIM/.thumbnails you can see the smaller images that you were getting duplicates of.
     
  6. Android XTC

    Android XTC Banned This Topic's Starter

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    OK but why does this not happen with my EVO only the Epic? Is there a setting on the Epic that can be changed?
     
  7. Kelmar

    Kelmar Done by choice VIP Member

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    No idea... wife is using her Evo so I can't check for you.

    Perhaps the Evo saves them in a different file format other than .jpeg?
     
  8. Android XTC

    Android XTC Banned This Topic's Starter

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    See I just hooked my Evo up and the thumb nail file is empty even though there are photos. I wonder if there is a setting on the Epic to stop it from making the thumb nails?
     
  9. Kelmar

    Kelmar Done by choice VIP Member

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    Is the Evo using the 2D gallery? Perhaps it's related?
     
  10. Android XTC

    Android XTC Banned This Topic's Starter

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    Please do me a favor take a couple of test photos and try loading therm to your computer the way I did and see if you get the double set in your photo folder like me.
     
  11. Kelmar

    Kelmar Done by choice VIP Member

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    Confirmed.... but only with pictures that we taken from the phone
     
  12. Android XTC

    Android XTC Banned This Topic's Starter

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    I did a master reset also just in case I might have changed something by accident. Its doing it on both of my laptops also. looks like its bact to best buy. DAM!
     
  13. Kelmar

    Kelmar Done by choice VIP Member

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    updated post but I guess it was while you were responding... see above.

    I originally only checked transfered pictures.
     
  14. Android XTC

    Android XTC Banned This Topic's Starter

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    So you are getting the double photos or no?
     
  15. Kelmar

    Kelmar Done by choice VIP Member

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    YES, but ONLY on pictures taken from the phone. Pictures that were transfered to the SD card (that also have the thumbnail image) do NOT duplicate.
     
  16. Android XTC

    Android XTC Banned This Topic's Starter

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    How strange. I always down load photos this way and never had a phone do the thumb nails too. Thank you so much I did 4 master resets and was up till 4 am trying to figure out what was wrong. It was making me crazy. Maybe its a glitch of some sort.
     

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