What are the return/exchange policies of various stores?


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  1. taylormah

    taylormah Well-Known Member This Topic's Starter

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    I am new to sprint, and given there are so many different places you could get Epic from, I wanted to ask the community members who have experience with these places about the return/exchange policies of different stores. The ones I can think of on top of my head are:

    1)Sprint Store
    2)Sprint Online
    3)Best Buy
    4)Radio Shack
    5)Amazon
    6)Wirefly
    7)StudentRate

    My questions are:

    -Do we have to return/exchange from where we bought it, or it can be returned elsewhere also??
    -If we buy from an online store, and have to exchange the phone, would they send us a new phone before we send ours back, or vice-versa?
    -Do all stores listed here charge $35 to exchange a unit even if the unit was defective or had some issues?
     

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  2. iBleedBlackNgold

    iBleedBlackNgold Well-Known Member

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    i bought mine at b.b & had issues but they had no more in stock & sprint store gladly swapped it out for me .. i didnt pay dick for the swap
     

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