One of Samsung/Sprint/Google's stated goals with this phone according to CNET is to give Blackberry users a compelling device and feature set to enable them to switch away from their BB phones and still have a best in class business experience. However, even as these phones become more and more capable, I am always shocked by the lack of, what I consider to be, basic features & functionality. What you would consider to be the basic feature set for the Epic that would make you confidently change away from Blackberry to the Epic... Here is a starter list to kick off the discussion: Hands Free Operation (being able to use a long press your bluetooth headset to voice dial) Voice Dialing that actually works Synchronization for ALL services including Email, Calendar & Contacts I am REALLY hoping to be able to switch to the Epic. I hope that the apparent delays in release have to do with the device attaining the above features and I'm looking forward to what other members of the forum have to say about features that they once enjoyed or thought were basic which are still not working in Android. If there are any Sprint, Samsung, or Google trolls watching, please make sure at a minimum that the bluetooth long press voice dialing is working. It is amazing the loss of productivity I went through last month while trying out the EVO and this is the single largest lack of functionality which caused me to return the phone and go back to my Blackberry.