It's the part of the phone I hate the most. I gotta stop this cycle... 1. Call number and put phone to ear 2. "Please enter your Account ID followed by the pound sign" 3. Take phone away from ear to type in Account ID 4. Black screen ... shake phone to get it to light back up again 5. Put phone back to ear... "Please enter your password" 6. Take phone away from ear to type in password 7. Black screen again... resist urge to smash phone Is there a way to make the touch tone dialer stay lit? Better yet, is there an app out there for a better dialer? Thanks!