what did verizon do?Support


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  1. chenzie11

    chenzie11 Member This Topic's Starter

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    I've been having problems with my touch screen so i did a factory reset myself and all my apps, wallpaper, etc came back within a few minutes. I was still having problems with my phone and took it into verizon and they did a factory reset yesterday, none of my apps have come back 24 hours later. what did they do? how can i get my apps back?
     

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  2. tgambitg

    tgambitg Member

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    did you re-sign in to your google account after the reset?
     
  3. chenzie11

    chenzie11 Member This Topic's Starter

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    ya, i havent had anything reinstalled
     

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