Hello, My S4 was recently updated to 4.4.2 from 4.2.2. I'm on ATT. It's not rooted. I never used Kies but I noticed the other day it was gone. IF I were to do a factory reset, which is something I am hesitant to do, I'd want to back up everything obviously. I DID download Samsung Smart Switch from the Play store, but Kies seems to be gone from my phone. When I plug it into my computer via USB I don't really see the ability to do anything but view photos. How do I get Kies back? Second question, and this is probably stupid, but from the download link: Kies | SUPPORT | SAMSUNG Do I get Kies or Kies 3? I ask because Kies says it's for the S4 but Kies 3 says it's for 4.3+ So....what do I do?