I know this is like asking about a Ford or Chevy... but I have an older HTC Inc that is now giving me trouble that I posted on Applications. I have hated the reception on this phone since I had it. It is VZW and supposed to be the best in my area. My hearing is fine and it just not clear and my wife hates to use it too. For a 3 G it is fast and I love that part. I am finally out of contract with them and want to stay that way! Lol. I do want a USED one with a 4.3 screen for my old eyes. Any suggestions out there? Also if I do a factory reset on my phone, will I lose all my preinstalled apps and my pictures? Thanks in advance!