What is an "XTRA" charge?


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  1. hiwatt

    hiwatt Well-Known Member This Topic's Starter

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    I noticed when I checked the VM app that 25 cents was deducted from the balance on my account. Now I don't care about the 25 cents, but it made me wonder-for what? I'm still under my minutes, so I looked it up and it appears on my bill as an "XTRA", no phone number, call made at 8:12 last night. What could it be? I've attached that part of my bill, btw. Thanks!
     

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  2. Petrah

    Petrah Psychotic Female

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    Never seen that before on mine. Id definitely be calling customer service to find out exactly what that is. 25 cents may not be much, but still. You have a right to ask what that's for.
     
  3. hiwatt

    hiwatt Well-Known Member This Topic's Starter

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    Couldn't get an explanation, as I feared. Hey, at least it's only 25 cents and it's never happened before.
     
  4. gadgetmonster

    gadgetmonster Well-Known Member

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    Just dispute it with the cc company
     
  5. hiwatt

    hiwatt Well-Known Member This Topic's Starter

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    I suppose I could, but over 25 cents I feel like it's not worth it. Now if it was as little as five dollars, I totally would.
     
  6. gadgetmonster

    gadgetmonster Well-Known Member

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    an error is an error is an error, its the principle of the thing.......if they did that to every customer, that would be a big $. ..........reminds me of the scam in 'office space'.
     
  7. motoracer1486

    motoracer1486 Well-Known Member

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    This. If they can't tell you what the charge is for then they need to take it off.
     
  8. bigvandal

    bigvandal Well-Known Member

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    This
     

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