I made the post below in another thread in response to a fellow rogers customer that was complaining about his speed or lack there of on his phone.
I have also just done a speedtest.net test on my HTC Magic running CM6 and I am currently getting 0.5 MB/sec down and 0.15 MB/sec up. This EXACT phone was getting 6.5MB/sec down and 2.5 MB/sec down while I was in Toronto and Hamilton last weekend (October 1,2 and 3).
Anyone else get crappy speeds in Ottawa? Sorry if I sound like a whiner but I pay the same amount of $$$ for my data service that my friends do in Toronto and I am getting a FRACTION of the service they do.
I have been complaining to rogers about cellular data speeds for about a year now. The data speeds I get in Ottawa are about 25% of the data speed I get when I am in Toronto or Montreal. I have also noticed that my data speeds have been steadily getting worse over the past two months here in Ottawa. When I call rogers to ask/complain I always get the same response
This goes on until I get so mad I hang up. I have already kicked rogers to the curb for my television and Internet service I can't wait until July 2012 so I can dump them for cellular service as well.rogers rep : sir are you standing in an enclosed area with a structure over your head?
me : Do you mean a house? Yes I am in my house.
rogers rep : Well sir, buildings and other structures block cellular waves and you can't expect 100% signal when some of the signal is being blocked.
me : Well we both know that is true and we both know that is not what is causing the issue.
rogers rep : have you tried yoru cell phone while you are standing outside sir?
me : yes and the signal strength stays at 3 bars same as when I am in my house and my data speed is still slow. It takes my phone almost 30 seconds to load the google search page here in Ottawa but in Toronto it is instant. Searches are worse.
rogers rep : have you tried removing the battery from the phone, waiting for 30 seconds, putting the battery back in the phone and powering on the phone?
me : yes, there is no change. I was in Toronto yesterday and I did not have to reboot my phone to get better data speed when I got there, why would I have to reboot my phone when I come back home?
rogers rep : are there any clouds in the sky sir?
me : ??? what? yes there are clouds in the sky
rogers rep : well sir clouds can block celluar signals as well.
me : Do you mean to tell me the clouds in Ottawa are signal blocking clouds but the clouds in Toronto or Montreal are not? Next you will tell me that the trees on my property are blocking the signal, which I have told you is at 3 bars both inside and outside my house, as a matter of fact and rarely moves.
rogers rep : well sir tree leaves CAN cause signal loss as well.
etc etc etc etc
I have also just done a speedtest.net test on my HTC Magic running CM6 and I am currently getting 0.5 MB/sec down and 0.15 MB/sec up. This EXACT phone was getting 6.5MB/sec down and 2.5 MB/sec down while I was in Toronto and Hamilton last weekend (October 1,2 and 3).
Anyone else get crappy speeds in Ottawa? Sorry if I sound like a whiner but I pay the same amount of $$$ for my data service that my friends do in Toronto and I am getting a FRACTION of the service they do.