what to do before returning phone


Last Updated:

  1. Hark

    Hark Well-Known Member This Topic's Starter

    Joined:
    Oct 5, 2009
    Messages:
    104
    Likes Received:
    6
    So i've persuaded o2 to have a look at my phone in the hope of replacing it. First they've asked me to reset the phone using *2767*3855#. If i have the same problems (dialpad not working during calls) then i've to return it. If their engineer cannot fix it, i'll (hopefully) get a replacement.

    So i'm running Galaxo with JC6, what should I do before returning the phone? I'm thinking Nandroid and then copy everything to my hard disk and remove that from my phone. Then use ODIN to install the latest official firmware (which is??). Then I run the reset command they gave me. That about right or should I do something else?

    Any help or advice appreciated.
     

    Advertisement
  2. DaSchmarotzer

    DaSchmarotzer Blame it on me VIP Member

    Joined:
    Mar 10, 2010
    Messages:
    3,087
    Likes Received:
    1,568
    That's the way to go. (We're talking about nandroid backup, not restore :D)

    You should flash the firmware you had when you bought the phone, because the latest official firmware depends from place to place. That's what I did, except that I wanted to start over so I didn't restore my nand backup afterwards.
     
  3. Rastaman-FB

    Rastaman-FB Well-Known Member

    Joined:
    Sep 11, 2009
    Messages:
    6,113
    Likes Received:
    1,010
    you a nandroid backup and copy the backup to your pc
    wipe device
    flash o2uk ik4 firmware
    http://yardimage.co.uk/files/i7500/GT-I7500XXIK4_O2U.zip
    if it doesnt boot go to the samsung galaxy recovers (triangle) press home and recover/reset

    device should come back as a fresh o2 uk configured device


    EDIT for some reason my webhost is slow today
     

Share This Page

Loading...