Whatsapp mute not working

[edgie70]

Hi all , I have a group chat on whatsapp that I've muted but every time there is a message in the group I get a notification tone even tho it's set to mute , I have a galaxy s7 edge running 6.0.1 , anyone else have this problem , thanks

 

[AZgl1500]

uninstall Whatsapp and be done with it.... that is what I, and my son did.

oh, probably not what you wanted to hear.
My son had to use Whatsapp for a short time with his employer, it was a royal PITA and he took it off.

 

[pm5544]

In fairness the OP wasn't asking if they should uninstall it.

 

[edgie70]

I need it as I have a group chat with band members to arrange things , thanks tho

 

[pm5544]

I need it as I have a group chat with band members to arrange things , thanks tho

What is mute on Whatsapp?

Once you have put a group on mute mode, you won't get sound alerts for notifications for that particular group, but the messages will appear in the notification tray. Besides, if you want to get rid of notifications for a particular group, you can simply uncheck "Show notifications".

 

[edgie70]

There are 5 of us in the group chat , there can be 30 messages sent , I don't want a beep every time they send a message so I mute the chat in whatsapp settings but it's still beeping with the phones default notifications tone

 

[pm5544]

Have you tried unchecking the show notifications for that particular group?

 

[sharadtechnologies]

its dont beep every single time u get message in group . in group chat the first of message get beep and in continue the messages we receive dont beep at all as i know or i have seen in my phone

 

[tim_ber]

Hi, I realise this thread is quite old, but I have the same problem. I have the group muted and unchecked the notifications option, yet I still get notifications on my mobile phone. If I go to check them, they disappear though. It's a group with a lot of people.

I've already tried disabling and re-enabling the mute and the notifications multiple times, to no avail.

I usually tend to have Whatsapp web open at the same time. I've tried making sure the group is not selected there, in case this was what could be triggering the notifications.

Since it doesn't always send a notification, I've been trying to determine what could be triggering it. From what I've been able to gather, it seems that maybe it only happens when a certain person sends a message. However, this person isn't a contact and I don't see why that should trigger it. When people who are actually in my contacts send something, it doesn't send a notification.

Any suggestions would be welcome, I've already tried reinstalling the app. I'm tempted to just leave the group altogether, because it's driving me nuts at the moment.

All the threads on any forums just seem to suggest people to disable the notifications too, but I've already done this and I can't seem to find any other helpful suggestions alas.

Thanks anyway

 

[A bochur]

When you find the message that triggered the notification, check to see if the person wrote @Yourname because if they did, that explains why you got the notification. WhatsApp made it in a way that the @ symbol in a muted group will still ping you.

The only way to stop it, would be by muting notifications from the person who pings you.

 

[tim_ber]

When you find the message that triggered the notification, check to see if the person wrote @Yourname because if they did, that explains why you got the notification. WhatsApp made it in a way that the @ symbol in a muted group will still ping you.

The only way to stop it, would be by muting notifications from the person who pings you.

Thanks for the suggestion, sadly that's not it, turns out it might be an actual OS bug since the Oreo update according to the OnePlus forums.