When I plug my phone into the USB on my computer its just says Initializing


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  1. Terry S

    Terry S Well-Known Member This Topic's Starter

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    When I plug my phone into the USB of my computer it just says Initializing and doesn't go anywhere from there?
     

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  2. MeVirtually

    MeVirtually Active Member

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    I was having trouble getting Windows to see it too, but MrTony found that by plugging the phone into a different USB port on the computer, Windows was able to finally see it. That did the trick for me too. I had the drivers that are stickied in this forum installed, BTW.
     
  3. Grouchyass

    Grouchyass New Member

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    Try using a powered USB hub for some reason only way to work on some pc's. Also you may have to manually install the drivers.
     
  4. grphx

    grphx Member

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    I kinda have the same problem, was about to actually make a thread. When I plug mine in, it just stays at the "connected" screen and wont let me mess with the phone while it's plugged in. I didn't install the drivers because I'm at work and the dropbox URL is blocked.
     
  5. c0ld29

    c0ld29 Member

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    grphx, you have to go into your settings and there is an option to let you mess with the phone while it is connected/charging. I'm not 100% what its under because I'm waiting for my phone to arrive this afternoon but I read about this on another thread.
     
  6. Karl_Tx

    Karl_Tx Well-Known Member

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    Hi guys....couldn't get my captivate to connect to the computer either.
    Found out that once you see the usb symbol in the top left corner, drag down like you would for a notification and click on the usb message and say mount.....the computer not only sees the external but internal card also....no drivers needed....I'm on Win 7 64 bit ultimate
     

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