when your phone is blocked...need help

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  1. Rub3n

    Rub3n New Member

    This is my problem:
    My brother's phone (Barcelona) is to much times wrong deblockd.
    So he need to fill in his gmail account and password.
    The problem is he don't know his pass or gmail account.
    What I remember is that he needed to fill in a secundair e-mail adress.
    And that is me...

    My question is now How can i know his password and gmail account?

    his phone: Barcelona
    android: 2.2

    Thanks :) Ruben

  2. Rub3n

    Rub3n New Member

    here is a note:
    My brother can bring it in a store in bruxelles.
    But they ask such a 115 euros to do that , and with that money he can buy a new one so ...
    Pls answer :)
  3. D-U-R-X

    D-U-R-X turbo drinker Moderator

    Hi Ruben - welcome to Android Forums... thanks for joining! :)

    If your brother doesn't know his Gmail account or Password, I think you will be a little stuck. Here is a little info for if he remembers his Gmail account:

    The above would only work if the phone has either WIFI or 3G on... If not, you would have to perform a factory reset, which would un-link the phone and erase all data on it. Your brother would then be able to link the phone back up to his Gmail account.

    Let us know how you get on :)
  4. attoh

    attoh New Member

    Me I have the same problem my htc desire V T328w is block. My son play with it, now the phone ask me my google account, I have it but nothing when I put my gmail account and password. Please help because I do not know what to do. I can do nothing with my phone, I can only receive call, not sms and outgoing call !!!!!

  5. dan330

    dan330 Well-Known Member

    if you forget your password... i dont think there is a solution.

    you might be able to call google... but i have never heard of anyone able to get this resolved.

    if you forget the password and/or username... just start a new one.
    reset the phone.. and start a new account.

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