Where are my contacts?Support


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  1. Nightmyst

    Nightmyst Member This Topic's Starter

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    Hello Everyone,

    I have "lost" my contacts somewhere and I can't seem to figure out where they went. I am brand new to such a smart phone (I went from an AT&T Go-Phone to HTC Incredible) and it's proving that it is indeed smarter than me.

    My problem is I dont know the "right" place to save a contact. I have entered dozens of contacts but maybe 10 show up when I go to All Apps/People. I'm sure it has something to do with my saving them to the gmail account but when I log into my gmail account, they aren't there either.

    I downloaded Phonebook 2.0 and that was able to display all the numbers I had entered. But why can't I see them otherwise? When I am asked by a friend, "Do you have John's number?" I want to be able to easily flip to a contact list and have it visible.

    I guess my questions are as follows:
    1. What is the best way to save a contact?
    2. If its saved to gmail, how do you access it?
    3. Can you move a contact from one saved location to another? (phone to gmail or vice versa)
    4. By entering a contact DIRECTLY into Phonebook 2.0, is the contact specific to that app? Meaning if I delete that app, do I lose the contact?

    Wow, I know I will think of other questions but hopefully this will be enough for someone to take pity on me, stop laughing at my newbe-ness, and help me out. Thank you all for taking the time to read this.
     

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  2. Rdjr74

    Rdjr74 Well-Known Member

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    Still in your eyes maybe... Just a guess. Sorry no help just had to throw that out there. : )
     
  3. patsfan1130

    patsfan1130 Well-Known Member

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    I prefer to save my contacts to my sd card. people/menu/import/export/export to SD card. To restore, after installing a new ROM for example, simple import to phone.
     
  4. Nightmyst

    Nightmyst Member This Topic's Starter

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    I appreciate your response patsfan1130. I went to the location you said but I stopped short of the export/import option because not all my contacts are there. I have 18 contacts visible when I go to "People" as you suggested but thats not all my contacts I have entered. When I click the "menu" button and then "view," I am given the option to view:
    Google (27)
    show auto Gmail contacts
    Phone (9)

    All 3 of those options are checked but that doesnt make all my contacts visible. How can I export all my contacts if all my contacts aren't there? When I open Phonebook 2.0 I have ALL 30 of my contacts listed.

    Please can someone explain why this is happening and how I can fix it? I don't know what I am doing and I'm at your mercy.
     

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