So I got my white EVO yesterday. Had all kinds of problems setting up the account - the best buy guy was on the phone for about 2hrs. While I am driving home I notice that 4G would just loop between "scanning" and "Connecting to Sprint". I checked coverage maps and drive to different areas and spend about 1.5 hrs on the pone with sprint all with no luck. The sprint folks are significantly less than useless. So this afternoon I went back to Best buy to swap phone, I explain what the issue is, the scratch head and call sprint. after being on the phone for about 30mins the best buy guy decides to swap the phone. while this is going on another guys comes in to swap his black EVO because the screen was separating. All they have is white one so he decides to go for one of those. Now his Black EVO is connected to 4G and 2 other EVOs in the store are connected to 4G. My phone is swapped and his is swapped, and neither can connect to the 4G network. Black phones sitting right next to the white one connect with out an issue, but 3 out of box white phone will not connect to 4G. Anyone else with a white phone having issues? Sprint Tech support has no clue, and is really no help BTW- my first white phone needed the latest OTA update. the second did not.