White/light spot on screenSupport


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  1. tonydotigr

    tonydotigr Member This Topic's Starter

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    Yesterday I noticed a small white circle on the screen. It looks like an area on the screen the might be displaying brighter. Has anyone else experienced this?

    Thanks.
     

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  2. ScorpDX

    ScorpDX Well-Known Member

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    Essex likes this.
  3. phillies1again

    phillies1again Active Member

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    There are two spots on my screen which appear to be like white patches.
    It's mostly noticeable on a whitebackground like this site. They actually appear to be
    Spreading in size. Anyone familiar with what this may be ?
     
  4. novarider

    novarider Well-Known Member

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    Do you have a screen protector on?
     
  5. BetterMost

    BetterMost Banned

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    This has been reported before. What Hardware build is your phone?
     
  6. SimmIsengard

    SimmIsengard Member

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    I had the same problem as well on my 0002. After Sprint replaced the screen the problem returned after about a week. I got a replacement on the same day a 0003 rev. Looks good so far.
     
  7. phillies1again

    phillies1again Active Member

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    hardware build is 002 and the scrteen has always had a protector on it. Just ran a app called Jscreenfix but nothing has changed. If anything it might look worse. couldnt replace within first 30 days at radioshack because they didnt have any.
     
  8. Gerbacio_PR

    Gerbacio_PR Well-Known Member

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    how can you tell that?
     
  9. BetterMost

    BetterMost Banned

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    Who knows this might be the reason HTC changed screen makers.
     
  10. BetterMost

    BetterMost Banned

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    from the phone key pad ##786# scroll down to HW version it will say 00002 or 00003
     
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  11. masc23

    masc23 Member

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    Had the same problem on my 002. My 003 is fine.
     
  12. dandm4life

    dandm4life Well-Known Member

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    Yea, same issue here. Only issue I've had. Hopefully it doesnt get too annoying or its going back.
     
  13. sitlet

    sitlet Banned

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    take it back to Radio Shack. Explain how you tried to exchange it within your 30 days, but they were out. Tell them you want a replacement or you will return the order.
     
  14. phillies1again

    phillies1again Active Member

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    Hope that works. They basically told me I was SOL during my 1st 30
    Days because they didn't have any.
     
  15. Greg Di

    Greg Di Member

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    I have it on my 003.

    Not really noticeable, but I notice it!
     
  16. Gerbacio_PR

    Gerbacio_PR Well-Known Member

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    003 no problems
     
  17. edriggers

    edriggers Well-Known Member

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    I have it on my 002, not enough cause to exchange it yet.
     
  18. dandm4life

    dandm4life Well-Known Member

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    002 btw
     
  19. RaiseUp151z

    RaiseUp151z Well-Known Member

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    Yup exact same...I have one white spot...I also tried Jscreen Fix...nothing happen... I got 002 also :(

    It is pretty annoying the white spot stands out like crazy & now 30 days are up...sprint don't give a ****.
     
  20. djkleric

    djkleric Well-Known Member

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    You guys do realize that there is still the manufacture warante. The 30 days has nothing to do with a defunk phone.
     
  21. RaiseUp151z

    RaiseUp151z Well-Known Member

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    Yeah there is still manufacture guarantee...but things change.

    They don't easily give you a replacement. U do have to take it repair center & deal with there bs & also the fact that there is a shortage of EVO's Sprint has stopped sending replacements to those who are outside of 30 day period.
     
  22. qwerty0110

    qwerty0110 Member

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    I had this EXACT same problem on my first evo. Aside from some slight light bleeding into the screen from the home key, I had small patches of brighter white areas on the screen. They weren't super noticeable, but they drove me crazy when browsing the web. Eventually they got bigger and I exchanged it before the 30 days were up. It was HW 0003 and had a Nova screen.


    Got an 0003 epson now. Keepin' my fingers crossed!
     
  23. Gerbacio_PR

    Gerbacio_PR Well-Known Member

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    how do you know the manufacturer of the screen??? i tried checking on the ##786# and couldnt find anything
     
  24. Zameus

    Zameus Well-Known Member

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    I experienced this with my 002 device. Went back to Best Buy before my 30 days and told them it was a "burn in" on the screen. They evaluated it and confirmed it. I got a replacement on the spot. Good luck!
     
  25. phillies1again

    phillies1again Active Member

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    Would I go about that by contacting HTC directly???
     

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