White/light spot on screenSupport

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  1. tonydotigr

    tonydotigr Member

    Yesterday I noticed a small white circle on the screen. It looks like an area on the screen the might be displaying brighter. Has anyone else experienced this?


  2. ScorpDX

    ScorpDX Well-Known Member

    Essex likes this.
  3. phillies1again

    phillies1again Active Member

    There are two spots on my screen which appear to be like white patches.
    It's mostly noticeable on a whitebackground like this site. They actually appear to be
    Spreading in size. Anyone familiar with what this may be ?
  4. novarider

    novarider Well-Known Member

    Do you have a screen protector on?
  5. This has been reported before. What Hardware build is your phone?
  6. SimmIsengard

    SimmIsengard Member

    I had the same problem as well on my 0002. After Sprint replaced the screen the problem returned after about a week. I got a replacement on the same day a 0003 rev. Looks good so far.
  7. phillies1again

    phillies1again Active Member

    hardware build is 002 and the scrteen has always had a protector on it. Just ran a app called Jscreenfix but nothing has changed. If anything it might look worse. couldnt replace within first 30 days at radioshack because they didnt have any.
  8. Gerbacio_PR

    Gerbacio_PR Well-Known Member

    how can you tell that?
  9. Who knows this might be the reason HTC changed screen makers.

  10. from the phone key pad ##786# scroll down to HW version it will say 00002 or 00003
    Gerbacio_PR likes this.
  11. masc23

    masc23 Member

    Had the same problem on my 002. My 003 is fine.
  12. dandm4life

    dandm4life Well-Known Member

    Yea, same issue here. Only issue I've had. Hopefully it doesnt get too annoying or its going back.
  13. take it back to Radio Shack. Explain how you tried to exchange it within your 30 days, but they were out. Tell them you want a replacement or you will return the order.
  14. phillies1again

    phillies1again Active Member

    Hope that works. They basically told me I was SOL during my 1st 30
    Days because they didn't have any.
  15. Greg Di

    Greg Di Member

    I have it on my 003.

    Not really noticeable, but I notice it!
  16. Gerbacio_PR

    Gerbacio_PR Well-Known Member

    003 no problems
  17. edriggers

    edriggers Well-Known Member

    I have it on my 002, not enough cause to exchange it yet.
  18. dandm4life

    dandm4life Well-Known Member

    002 btw
  19. RaiseUp151z

    RaiseUp151z Well-Known Member

    Yup exact same...I have one white spot...I also tried Jscreen Fix...nothing happen... I got 002 also :(

    It is pretty annoying the white spot stands out like crazy & now 30 days are up...sprint don't give a ****.
  20. djkleric

    djkleric Well-Known Member

    You guys do realize that there is still the manufacture warante. The 30 days has nothing to do with a defunk phone.
  21. RaiseUp151z

    RaiseUp151z Well-Known Member

    Yeah there is still manufacture guarantee...but things change.

    They don't easily give you a replacement. U do have to take it repair center & deal with there bs & also the fact that there is a shortage of EVO's Sprint has stopped sending replacements to those who are outside of 30 day period.
  22. qwerty0110

    qwerty0110 Member

    I had this EXACT same problem on my first evo. Aside from some slight light bleeding into the screen from the home key, I had small patches of brighter white areas on the screen. They weren't super noticeable, but they drove me crazy when browsing the web. Eventually they got bigger and I exchanged it before the 30 days were up. It was HW 0003 and had a Nova screen.

    Got an 0003 epson now. Keepin' my fingers crossed!
  23. Gerbacio_PR

    Gerbacio_PR Well-Known Member

    how do you know the manufacturer of the screen??? i tried checking on the ##786# and couldnt find anything
  24. Zameus

    Zameus Well-Known Member

    I experienced this with my 002 device. Went back to Best Buy before my 30 days and told them it was a "burn in" on the screen. They evaluated it and confirmed it. I got a replacement on the spot. Good luck!
  25. phillies1again

    phillies1again Active Member

    Would I go about that by contacting HTC directly???

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