I've had a Flytouch Superpad 7 for a while and all was working well, it was bought on eBay as a birthday present but we cannot track down the seller or contact them. eBay item 261083254267 is identical. It's running standard android 4.0 OS. When I turn the tablet on, it's just a white screen. Nothing else happens. I've taken the case of only to find all looks normal, connections look as they should be so is this a firmware issue? Would it help upgrading to Jelly bean 4.2? And how would I do this without being able to see whats going on? Any ideas?